40
Before You Call
Automatic Ice Maker
Concern
Cause
Solution
Ice maker is not
making any ice.
•
Ice maker power switch
is Off.
•
Water supply is not
connected to refrigerator.
•
Household water line
valve is not open.
•
Freezer is not cold
enough.
•
Household water line to
the refrigerator is kinked.
•
Valve on cold water pipe
is clogged or restricted by
foreign material. If valve is
of the self-piercing type,
it may not have created
a sufficiently sized hole
in tube for water to pass
through.
•
Check to see if the water
dispenser is dispensing
water.
•
Water filter is not
completely seated.
•
Turn on power switch.
•
Connect water supply (see
Installation Instructions
).
•
Turn on household water line valve.
•
See
Problem
section,
Temperatures Are Too Warm
.
•
Unkink the water line. If it is a copper line, it should be
replaced because of possible leaks at the kink. A copper
line should be coiled behind the unit to avoid kinking.
•
Turn off household water line valve. Remove valve. Ensure
that valve is not a self-piercing valve. Clean valve. Replace
valve if necessary.
•
If not, the ice & water filter cartridge is clogged or
restricted, and must be replaced.
•
Push firmly until the water filter snaps into place (you
should hear two clicks).
Ice maker is not
making enough ice.
•
Ice maker is producing
less ice than you expect.
•
Freezer is not cold
enough.
•
Household water line
valve is not completely
open.
•
Check to see if water
dispenser is dispensing
slower than normal.
•
Ice maker should produce approximately 4-5 pounds
of ice every 24 hours. Fast Ice should produce up to 6
pounds of ice every 24 hours.
•
See
Problem
section,
Temperatures Are Too Warm
.
•
Turn on household water line valve.
•
If it is, replace the ice & water filter cartridge.
Ice maker will not
stop making ice.
•
Ice maker wire signal arm
is being held down by
some item in the freezer.
•
Move item and release wire signal arm. Remove any ice
cubes frozen together over wire signal arm.
Ice maker is not
separating the ice
cubes.
•
Ice cubes are not being
used frequently enough.
•
Ice cubes are hollow or
smaller than normal.
•
Remove and shake ice bin to separate cubes.
•
The ice & water filter cartridge may be clogged. Replace
filter cartridge.
Ice has bad odor
and taste.
•
Ice has picked up odor
or flavor from strong food
stored in refrigerator or
freezer.
•
Ice not used frequently
enough.
•
Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
•
Discard stale ice.
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