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Solutions to Common Problems
Before you call for service, review the following list. It may save you time & expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
Problem
Solution
Appliance is not level
•
Be sure floor is level, strong & stable enough to adequately support
range. If floor is sagging or sloping, contact a carpenter to correct
the situation.
•
Poor installation. Place oven rack in center of oven. Place a level on
the oven rack. Adjust leveling legs at base of appliance until the
oven rack is level.
•
Kitchen cabinet alignment may make range appear not level. Be
sure cabinets are square & have sufficient room for appliance clear-
ance.
Cannot move appliance easily.
Appliance must be accessible for
service
•
Cabinets not square or are built in too tightly. Contact builder or
installer to make appliance accessible.
•
Carpet interferes with appliance. Provide sufficient space so
appliance can be lifted over carpet.
Surface element too hot or not hot enough
•
Incorrect control setting. Be sure the correct control is ON for the
element that you are attempting to use.
Surface element does not heat
•
Lightweight or warped pans used. Use only flat, evenly balanced,
medium or heavyweight cookware. Flat pans heat better than
warped pans. Cookware materials and weight of the material affect
heating. Heavy & medium weight pans heat evenly. Because light-
weight pans heat unevenly, foods may burn easily.
Entire appliance does not operate
•
The time of day is not set. The time of day must first be set in order
to operate the oven. See
“Setting the clock”
in the Setting Oven
Controls section.
•
Make sure cord/plug is plugged correctly into outlet.
•
Service wiring is not complete. Contact your dealer, installing agent
or authorized service agent.
•
Electrical power outage. Check house lights to be sure. Call your
local electric company for service.
Oven does not operate
•
Be sure the oven controls are set properly for the desired cooking
feature. See
“Setting Oven Controls”
in this Use & Care Guide or
read the instructions “Entire appliance does not operate” in this
checklist.
Oven light does not work
•
Replace or tighten bulb. See
“Replacing the oven light”
in this Use
& Care Guide.
Flames inside oven or smoking from oven vent
•
Excessive spills in oven. For example this will happen for pie spills
or large amounts of grease left on the oven bottom. Wipe up
excessive spills before starting oven. If flames or excessive smoke
are present see “About broiling” in the Setting Oven Controls
section.
Oven control panel beeps & displays any F code
error (for example F10)
•
Oven control has detected a fault or error condition. Press CANCEL
to clear the display & stop beeping. Try the bake or broil feature
again. If the F code error repeats, remove power supply to appli-
ance, wait 5 minutes and then repower the appliance and set clock
for the time of day. Try the bake or broil feature again. If the fault
recurs, record fault and call for service.
Questions or for service call: 1-877-4ELECTR
OLUX
(1-877-435-3287)
