Problem
Possible cause
Solution
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temper‐
ature.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The food products' temper‐
ature is too high.
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost
is greater than 4-5 mm.
Defrost the appliance.
The door has been opened
often.
Open the door only if nec‐
essary.
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion".
The FastCool function is
switched on.
Refer to "FastCool func‐
tion".
There is no cold air circula‐
tion in the appliance.
Make sure that there is
cold air circulation in the
appliance.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was opened too fre‐
quently.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is
closed completely.
Stored food was not wrap‐
ped.
Wrap food in suitable
packaging before storing it
in the appliance.
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds be‐
tween closing and re-open‐
ing of the door.
If the advice does not lead to
the desired result, call the
nearest Authorized Service
Centre.
9.2 Replacing the lamp
The appliance is equipped with a longlife
LED interior light.
Only service is allowed to replace the
lighting device. Contact your Authorised
Service Centre.
9.3 Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer
to assembly instructions.
3. If necessary, replace the defective
door gaskets. Contact the Authorised
Service Centre.
www.electrolux.com
16
Summary of Contents for EK242S
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