11
CARE AND CLEANING
TROUBLESHOOTING
WARNING!
Refer to the safety chapters.
Notes on cleaning:
• To clean front panel fingerprint-resistant stainless steel
simply wipe with a soft cloth using warm water and a
mild detergent. DO NOT use stainless steel cleaners,
abrasive cleaners or harsh solvents.
• Clean the appliance interior after each use. Then you
can remove dirt more easily and it does not burn on.
• Clean stubborn dirt with a special cleaner.
• Clean all accessories regularly and let them dry. Use a
soft cloth with warm water and a cleaning agent.
• To soften hard to remove remains, boil a glass of
water at full microwave power for 2 to 3 minutes.
• To remove odours, mix a glass of water with 2 tsp of
lemon juice and boil at full microwave power for
5 minutes.
WARNING!
Refer to the safety chapters.
If you cannot find a solution to the problem yourself,
contact your dealer or the customer service centre.
The necessary data for the customer service centre is on
the rating plate on the appliance.
We recommend that you write the data here:
Model (M)
Product number (PNC)
Serial number (S.N.)
Problem
Possible cause
Remedy
The appliance does not operate. The appliance is deactivated.
Activate the appliance.
The appliance is not plugged in.
Plug in the appliance.
The fuse in the fuse box is blown.
Check the fuse. If the fuse blows more than one
time, contact a qualified electrician.
The door is not closed properly.
Make sure that nothing blocks the door.
The lamp does not operate.
The lamp is defective.
The lamp has to be replaced. Contact the
customer service centre.
The display shows .
The Child Safety Lock is active.
Deactivate the Child Safety Lock.
Hold the Cancel button for 3 seconds.
There is sparking in the cavity.
There are metal dishes or dishes with
metal trim.
Remove the dish from the appliance.
There are metal skewers or aluminium
foil that touches the interior walls.
Make sure that the skewers and foil does not
touch the interior walls.
The turntable set makes
scratching or grinding noise or
does not rotate smoothly.
There is an object or dirt below the
glass cooking tray.
Clean the area below the glass cooking tray
including rollers. Check turntable roller assembly
and glass are installed correctly.
The appliance stops operating
without a clear reason.
There is a malfunction.
Check ventilation of the unit is not obstructed.
If this situation repeats with correct installation call
the customer service centre.
Microwave runs cooking cycle
but food does not heat up.
Internal self-resetting thermostat has
activated. The microwave is fitted
with a thermostat to protect internal
components from overheating.
Once the thermostat’s temperature
has reduced the unit should function normally.
Wait 5 minutes then try the appliance again.
Steam accumulating on
microwave oven door or
leaking from vents.
Cooking foods with a high moisture
content will always produce steam.
This is a normal part of the
cooking process.
Smoke during cooking process.
Fat accumulated on cavity grill element. Ensure inside of unit is cleaned regularly.
