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14 

Customer care center

 

 

 

 

 

 

 

Indonesia
Hotline service: 08041119999 
PT. Electrolux Indonesia 
Electrolux Building
Jl.Abdul Muis No.34, Petojo Selatan,
Gambir Jakarta Pusat 10160 
Email:customercare@electrolux.co.id
SMS & WA : 0812.8088.8863

 

Hongkong 
Service Hotline: (+852) 3193 9888
DCH Electrical Appliances Services Centre
5/F, DCH Building, 20 Kai Cheung Road,
Kowloon Bay, Hong Kong

Vietnam
Consumer Care Center Toll Free: 1800-58-88-99
Tel: (+84 28) 3910 5465
Electrolux Vietnam Ltd.
Floor 9th, A&B Tower
76 Le Lai Street - Ben Thanh Ward - District 1
Ho Chi Minh City 

Vietnam

Office Tel: (+84 28) 3910 5465
Office Fax: (+84 28) 3910 5470
Email:  vncare@electrolux.com

Thailand
Consumer Care Tel : (+66 2) 725 9000
Electrolux Thailand Co., Ltd.
Electrolux Building 14th Floor
1910 New Phetchaburi Road,
Bangkapi, Huai Khwang, Bangkok 10310
Office Tel : (+66 2) 7259100
Office Fax : (+66 2) 7259299
Email : customercarethai@electrolux.com

Philippines
Consumer Care Center Toll Free :  1-800-10-845-CARE(2273)
Consumer Care Hotline : (+63 2) 845-CARE(2273)
Electrolux Philippines, Inc.
Unit B 12F Cyber Sigma Bldg,Lawton Avenue, McKinley West,Taguig, 
Philippines 1634
Trunkline:  +63 2 737- 4757
Website : www.electrolux.com.ph
Email : wecare@electrolux.com  

 

 

 

Malaysia
Consumer Care Center Tel: 1300-88-11-22
Electrolux Home Appliances Sdn. Bhd.
Corporate Office Address: Unit T2-7, 7th Floor, Tower 2, PJ33,
No. 3, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor.
Office Tel : (+60 3) 7843 5999
Office Fax : (+60 3) 7955 5511
Consumer Care Center Address: Lot C6, No. 28, Jalan 15/22, 
Taman Perindustrian Tiong Nam, 40200 Shah Alam, Selangor
Consumer Care Center Fax : (+60 3) 5524 2521
Email : malaysia.customercare@electrolux.com 

 

 
 
 

Singapore 
Consumer Care Center Tel: (+65) 6727 3699
Electrolux S.E.A. Pte Ltd.
1 Fusionopolis Place,
#07-10 Galaxis, West Lobby
Singapore 138522.
Office Fax : (+65) 6727 3611
Email : customer-care.sin@electrolux.com

Conformed to the stipulation on permissible content limitation of
some hazardous & restricted chemical substances. 
(RoHS compliant)

(According to the Circular No. 30/2011/TT-BCT, Vietnam, dated 10th August, 2011)

RoHS

Compliant

Summary of Contents for EMG20D38GB

Page 1: ...EMM23M38GB Installation User manual Freestanding microwave ...

Page 2: ...MBOLS WARNING This symbol indicates information concerning your personal safety CAUTION This symbol indicates information on how to avoid damaging the appliance IMPORTANT This symbol indicates tips and information about use of the appliance ENVIRONMENT This symbol indicates tips and information about economical and ecological use of the appliance INFORMATION ON DISPOSAL FOR USERS ENVIRONMENT Most ...

Page 3: ...se instructions or any other safety instructions incorporated in this book be ignored When heating food in plastic or paper containers keep an eye on the appliance due to the possibility of ignition The appliance is intended for heating food and beverages Drying of food or clothing and heating of warming pads slippers sponges damp cloth and similar may lead to risk of injury ignition or fire If sm...

Page 4: ... appliance from the mains supply Cut off the mains cable and discard it Electrical connection WARNING Risk of fire and electrical shock This appliance is supplied with a power cord and 10A power plug suitable for connection to standard 10A power socket If a power socket needs to be installed it must be done by a suitably qualified electrician The appliance must be earthed Make sure that the electr...

Page 5: ... PANEL Control panel Symbol Function Description 1 _ Display Shows the settings and current time 2 Function pads To set the microwave reheat defrost by weight and time Frozen meal beverage popcorn potato pizza meat fish 3 4 Start 30 sec To start the appliance or increase the cooking time for 30 seconds at full power 5 Setting pads 0 9 To set the time weight 6 7 Cancel To deactivate the appliance o...

Page 6: ...astic up to 200 C 3 Cardboard paper Clingfilm Roasting film with microwave safe closure 3 Roasting dishes made of metal e g enamel cast iron Baking tins black lacquer or silicon coated 3 Baking tray Browning cookware e g Crisp pan or Crunch plate Ready meals in packaging 3 1 With no silver gold platinum or metal plating decorations 2 Without quartz or metal components or glazes which contain metal...

Page 7: ... time 3 Press to confirm and start the appliance 4 For weight defrosting the display shows the set defrosting time Display Icon HI M HI MED M LO M LO Procedure Display Icon Control panel Function Defrost by time Defrost by weight 1 Connect to power 1 Connect to power 2 In the standby status press Defrost by weight to choose 3 Press numeric key to set weight 4 Press Start pad to start and LED will ...

Page 8: ... for a different one press function pad 4 Press to confirm and start the appliance Type Usage There are 5 choices 0 2kg 0 4kg 0 6kg 0 8kg 1kg There are 2 choices 1piece 2 pieces There are 3 choices 1 2 3 cups each cup is about 250 ml There are 1 choice 0 1kg There are 2 choices 0 45kg 0 65kg There are 2 choices 1 2 pieces each piece is about 150g There are 5 choices 0 1kg 0 2kg 0 3kg 0 4kg 0 5kg T...

Page 9: ... and the timer is set you can see the time left or clock if required Pressing 0 will toggle between function display timer display or clock display The timer display will revert back to function after approx 5 seconds The clock display will revert back to function after approx 10 seconds Timer still works when you open the door or pause the appliance Press to cancel Child Safety Lock The Child Saf...

Page 10: ... packed ready meals always follow the instructions written on the packaging Power setting table To get better results for rice use a flat wide dish Problem Remedy You cannot find details for the amount of food prepared Look for a similar food Increase or shorten the length of the cooking times according to the following rule Double the amount almost double the time Half the amount half the time Th...

Page 11: ...hat nothing blocks the door The lamp does not operate The lamp is defective The lamp has to be replaced Contact the customer service centre The display shows The Child Safety Lock is active Deactivate the Child Safety Lock Hold the Cancel button for 3 seconds There is sparking in the cavity There are metal dishes or dishes with metal trim Remove the dish from the appliance There are metal skewers ...

Page 12: ...ct it or let curtains come between the oven and the rear wall NOTE It is recommended to have greater than 7 5cm clearance on at least one of the sides to improve product performance and operation The oven should be placed in a stable position to avoid the possibility of causing vibration or noise Do not remove the legs from the bottom of the oven This oven should only be installed freestanding not...

Page 13: ...cable and main plug WARNING The microwave oven is fitted with a plug and must be only connected to a properly installed earthed socket In accordance with the appropriate regulations the socket must only be installed and the connecting cable must only be replaced by a qualified electrician If the plug is no longer accessible following installation an all pole isolating switch must be present on the...

Page 14: ...ree 1 800 10 845 CARE 2273 Consumer Care Hotline 63 2 845 CARE 2273 Electrolux Philippines Inc Unit B 12F Cyber Sigma Bldg Lawton Avenue McKinley West Taguig Philippines 1634 Trunkline 63 2 737 4757 Website www electrolux com ph Email wecare electrolux com Malaysia Consumer Care Center Tel 1300 88 11 22 Electrolux Home Appliances Sdn Bhd Corporate Office Address Unit T2 7 7th Floor Tower 2 PJ33 No...

Page 15: ...15 2018 Electrolux Home Products Pty Ltd EMAN_EMM23M38GB_Micro_Apr18 ...

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