Problem
Possible cause
Solution
Food products prevent
water from flowing into
the water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor.
The melting water outlet
is not connected to the
evaporative tray above
the compressor.
Attach the melting water out‐
let to the evaporative tray.
Temperature cannot be
set.
The FastFreeze or Shop‐
pingMode function is
switched on.
Switch off FastFreeze or
ShoppingMode manually, or
wait until the function resets
automatically to set the tem‐
perature. Refer to "Fast‐
Freeze or ShoppingMode
function".
DEMO appears on the
display.
The appliance is in dem‐
onstration mode.
Keep the mode key pressed
for approximately 10 sec‐
onds until a long sound is
heard and display shuts off
for a short time.
The temperature in the
appliance is too low/too
high.
The temperature regulator
is not set correctly.
Set a higher/lower tempera‐
ture.
The food products tem‐
perature is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products were
stored at the same time.
Store less food products at
the same time.
The FastFreeze function
is switched on.
Refer to "FastFreeze func‐
tion".
The ShoppingMode func‐
tion is switched on.
Refer to "ShoppingMode
function".
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was opened too fre‐
quently.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is closed
completely.
Stored food was not
wrapped.
Wrap food in suitable pack‐
aging before storing it in the
appliance.
Door does not open easi‐
ly.
You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of the
door.
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