TROUBLESHOOTING
Problem
Possible cause
Remedy
You cannot activate the
appliance or operate it.
Activate the appliance
again and set the heat set-
ting in less than 7 sec-
onds.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor
field.
There is water or fat
stains on the control pan-
el.
Clean the control panel.
An acoustic signal sounds
and the appliance deacti-
vates.
An acoustic signal sounds
when the appliance is de-
activated.
You put something on one
or more sensor fields.
Remove the object from
the sensor fields.
The appliance deacti-
vates.
You put something on the
sensor field
.
Remove the object from
the sensor field.
The residual heat indicator
does not come on.
The cooking zone is not
hot because it operated
only for a short time.
If the cooking zone oper-
ated sufficiently long to be
hot, speak to the service
centre.
There is no signal when
you touch the panel sen-
sor fields.
The signals are deactiva-
ted.
Activate the signals (refer
to “OffSound control”).
comes on
The Automatic Switch Off
operates.
Deactivate the appliance
and activate it again.
comes on
The Child Safety Device or
the Lock function oper-
ates.
Refer to the chapter “Op-
erating instructions”.
and number come on.
There is an error in the ap-
pliance.
Disconnect the fuse from
the electrical system of the
house in order to discon-
nect the appliance from
the electrical supply for
some time. Connect it
again. If
comes on
again, speak to the service
centre.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the Customer Care Department. Give the
data from the rating plate, three-digit-letter
code for the glass ceramic (it is in the cor-
ner of the cooking surface) and an error
message that comes on.
If you operated the appliance incorrectly,
the servicing by a customer service techni-
cian or dealer will not be free of charge,
even during the warranty period. The in-
structions about the customer service and
conditions of guarantee are in the guaran-
tee booklet.
ENGLISH
75