16
electrolux ESD24HRA & ESD30HRA
warranty
This document sets out the terms and conditions of
product warranties for Electrolux branded appliances. It
is an important document. Please keep it with your proof
of purchase documents in a safe place for future reference
should you require service for your Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a) ‘Electrolux’ means Electrolux Home Products Pty Ltd
ABN 51 004 762 341 in respect of Appliances purchased
in Australia and Electrolux (NZ) Limited in respect of Appliances
purchased in New Zealand;
(b) ‘Appliance’ means any Electrolux product purchased by
you accompanied by this document;
(c) ‘Warranty Period’ means
(i) where you use the Appliance for personal, domestic
or household purposes in Australia the period of ‘60’
months and in New Zealand the period of ‘60’ months;
(ii) where you use the Appliance for commercial purposes,
in Australia the period of ‘24’ months and in New
Zealand the period of ‘24’ months, (if the period stated is
0 months you are not covered by this product warranty)
(iii) for Airconditioner accessories (eg Telecontroller) that
are supplied as part of an Appliance by Electrolux the
period of 12 months;
following the date of original purchase of the Appliance;
(d) ‘you’ means the purchaser of the Appliance not having
purchased the appliance for re-sale, and ‘your’ has a
corresponding meaning.
2. This warranty only applies to Appliances purchased and used
in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) any non-excludable
statutory warranties in Australia or New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux
warehouse, the Appliance is free from defects in materials and
workmanship for the Warranty Period.
4. During the Warranty Period Electrolux or its Authorised
Service Centre will, at no extra charge if your appliance is
readily accessible without special equipment, and subject to
these terms and conditions, repair or replace any parts which
it considers to be defective. You agree that any replaced
Appliances or parts become the property of Electrolux. This
warranty does not apply to light globes, batteries, filters or
similar perishable parts.
5. Parts and Appliances not supplied by Electrolux are not
covered by this warranty.
6. Where you are within an Electrolux service area, this warranty
covers the cost of transport of the Appliance only to and from
Authorised Service Centres of Electrolux (“ASC”) and travelling
costs for representatives of the ASC to and from your home or
business. If you are outside an Electrolux service area, or you
are claiming for an accessory you will bear these costs. For
information about whether you are within an Electrolux service
area, or information on your nearest ASC please phone 13 13
49 in Australia, or 0800 10 66 10 in New Zealand.
7. Proof of purchase is required before you can make a claim
under this warranty.
8. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts or
workmanship. Electrolux is not liable in the following situations
(which are not exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain
or service
(iii) normal wear and tear
(iv) power surges, sags, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority from Electrolux
in writing.
(c) The Appliance’s serial number or warranty seal has been
removed or defaced.
(d) The Appliance was serviced or repaired by anyone other
than Electrolux or its Authorised Service Centres.
9. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable in
the Australian State where the Appliance was purchased or the law
applicable in New Zealand if the Appliance was purchased in New
Zealand. Where the Appliance was purchased in New Zealand for
business purposes the Consumer Guarantee Act does not apply.
Limitation of Liability
10. To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained
in this document;
(b) Electrolux shall not be liable for any loss or damage
whether direct or indirect or consequential arising from your
purchase, use or non-use of the Appliance.
11. Provisions of the Trade Practices Act and State consumer
legislation in Australia, and the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading Act in New Zealand, imply
warranties or conditions, or impose obligations, upon Electrolux
which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Electrolux (if any) arising out of or
in relation to the Appliance or any services supplied by Electrolux
shall be limited (where it is fair and reasonable to do so),:
(a) in the case of Appliances, at its option, to the replacement
or repair of the Appliances or the supply of equivalent
products or the payment of the cost of replacing the
Appliances or having the Appliances repaired or of
acquiring equivalent Appliances. Upon being replaced,
parts and Appliances become the property of Electrolux; or
(b) in the case of services, at its option, to the supply of the
services again or the payment of the cost of having the
services re-supplied; and in the case of Appliances or services
supplied in New Zealand, loss or damage whether direct or
indirect or consequential that is reasonably foreseeable.
Privacy
You acknowledge that in the event that you make a warranty
claim it will be necessary for Electrolux and its Authorised Service
Centres to exchange information in relation to you to enable
Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: [ELECTROLUX KELVINATOR AIR CONDITIONER]
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
or to find the address of your nearest
state service centre in Australia
PLEASE CALL 1300 363 640
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
FOR SPARE PARTS
or to find the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
NEW ZEALAND SPARE PARTS CENTRES
AUCKLAND Prime Distributors Ltd. 8 Highbrook Drive, East Tamaki .................... (09) 273 3580
CHRISTCHURCH Prime Distributors Ltd. Unit 1, 127 Montreal Street .................. (03) 377 1009
R. Redpath Ltd. 55 Ferry Road ................................................ (03) 379 0446
DUNEDIN Appliance Parts Company, 590 Hillside Road ....................................... (03) 455 5443
ELECTROLUX HOME PRODUCTS
