Problem
Possible cause and solution
The dishes are wet.
• For the best drying performance activate the option
XtraDry and set AirDry .
• The programme does not have a drying phase or
has a drying phase with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause.
Try a different brand or activate the rinse aid dis‐
penser and use rinse aid and multi-tablets together.
The interior of the appliance
is wet.
• This is not a defect of the appliance. it is caused by
the humidity in the air that condenses on the walls.
Unusual foam during wash‐
ing.
• Use the detergent for dishwashers only.
• There is a leak in the rinse aid dispenser. Contact
an Authorised Service Centre.
Traces of rust on cutlery.
• There is too much salt in the water used for wash‐
ing. Refer to "The water softener".
• Silver and stainless steel cutlery were placed to‐
gether. Avoid to put silver and stainless steel items
close together.
There are residues of deter‐
gent in the dispenser at the
end of the programme.
• The detergent tablet got stuck in the dispenser and
therefore was not completely washed away by wa‐
ter.
• Water cannot wash away the detergent from the
dispenser. Make sure that the spray arm is not
blocked or clogged.
• Make sure that items in the baskets do not impede
the lid of the detergent dispenser from opening.
Odours inside the appliance. • Refer to "Internal cleaning".
Limescale deposits on the
tableware, on the tub and on
the inside of the door.
• The level of salt is low, check the refill indicator.
• The cap of the salt container is loose.
• Your tap water is hard. Refer to "The water soft‐
ener".
• Even using multi-functional tabs use salt and set
regeneration of the water softener. Refer to "The
water softener".
• If lime scale deposits still remain, clean the appli‐
ance with appliance cleaners which are particularly
suitable for this purpose.
• Try different detergent.
• Contact the detergent manufacturer.
Dull, discoloured or chipped
tableware.
• Make sure that only dishwasher-safe items are
washed in the appliance.
• Load and unload the basket carefully. Refer to bas‐
ket loading leaflet.
• Place delicate items in the upper basket.
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