Problem
Possible cause
Solution
There is too much
frost and ice
Products are not wrapped
properly
Wrap the products better
Doors are not shut properly
or do not close tightly
Check if the doors close well
and the gaskets are undam-
aged and clean
The Temperature regulator
may be set incorrectly
Set a warmer temperature
It is too warm in the
freezer
Temperature regulator may
be set incorrectly
Set a lower temperature
The door does not close
tightly or it is not shut prop-
erly
Check if the door closes well
and the gasket is undam-
aged and clean
Large quantities of food to
be frozen were put in at the
same time
Insert smaller quantities of
food to be frozen at any one
time.
Food placed in the appli-
ance was too warm
Allow food to cool to room
temperature before storing.
Products to be frozen are
placed too closely to each
other
Place the products in a way
so that cold air could circu-
late among them
It is too cold inside
the freezer
Temperature regulator may
be set incorrectly
Set a warmer temperature
The appliance does
not work at all. Nei-
ther cooling nor
lighting works
Plug is not connected to
the mains socket properly
Connect the mains plug
properly
Power does not reach the
appliance
Try connecting another elec-
trical device to the power
outlet
The appliance is not
switched on
Switch on the appliance
There is no voltage in the
mains socket (try to con-
nect another appliance into
it)
Call an electrician
The appliance does
not cool at all
Plug is not connected to
the mains socket properly
Connect the mains plug
properly
There is no voltage in the
mains socket (try to con-
nect another appliance into
it)
Call an electrician
The appliance is not
switched on
Switch on the appliance
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