Problem
Possible solution
The appliance makes
an unusual noise and
vibrates.
• Make sure the levelling of the appliance is correct. Refer
to "Installation instruction".
• Make sure that the packaging and/or the transit bolts are
removed. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
The programme du‐
ration increases or
decreases during
programme execu‐
tion.
• The SensiCare System is able to adjust the programme
duration according to the type and the laundry load size.
Refer to "The SensiCare System load detection" in "Daily
Use" chapter.
The washing results
are not satisfactory.
• Increase the detergent quantity or use a different deter‐
gent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
Too much foam in
the drum during the
washing cycle.
• Reduce the quantity of detergent or the number of tablets
or single-dose detergents.
After the washing cy‐
cle, there are some
detergent residues in
the dispenser drawer.
• Make sure that the flap is in the correct position (UP for
powder detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser accord‐
ing the indications given in this user manual.
After a steam pro‐
gramme, garments
are partially wet.
Make sure that the appliance is accurately levelled. Adjust the
appliance by raising or lowering the feet.
The appliance does
not dry or does not
dry correctly.
• Turn the water tap on.
• Make sure the air filters are not clogged. Check primary
and secondary air filters.
• Make sure the drain filter is not clogged.
• Reduce the laundry load.
• Make sure you have set the correct cycle. if necessary, set
again a short drying time.
The drying cycle is
too long.
• Make sure the air filters are properly cleaned.
• Make sure your laundry load does not exceed the de‐
clared load for the set programme.
• Make sure that the room temperature is in the correct
range.
The laundry is full of
different colours fluff.
The fabrics washed in the previous cycle released fluff of a
different colour:
• The drying phase helps to eliminate some fluff.
• Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum run the
special programme to clean it (refer to “Fluff in the fabrics" for
more details).
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Summary of Contents for EW9W7449S9
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