30
electrolux
something not working
Malfunction
Possible cause
Solution
The machine does not
empty and/or does not spin:
●
The drain hose is squashed
or kinked.
E20
●
The drain pump is clogged.
E20
●
The the option
or
or programme
has
been selected.
●
The laundry is not evenly
distributed in the drum.
●
Check the drain hose
connection.
●
Clean the drain pump.
●
Select the option
,
or
.
●
Redistribute the laundry.
There is water on the floor:
●
Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
●
Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.
●
The drain hose is damaged.
●
The cap on the emergency
emptying hose has not
been replaced after
cleaning the pump.
●
Reduce the detergent
quantity or use another one.
●
Check the water inlet hose
connection.
●
Change it with a new one.
●
Put the cap back on the
emergency emptying and
place the latter back in its
seat.
Unsatisfactory washing
results:
●
Too little detergent or
unsuitable detergent has
been used.
●
Stubborn stains have not
been treated prior to
washing.
●
The correct temperature
was not selected.
●
Excessive laundry load.
●
Increase the detergent
quantity or use another one.
●
Use commercial products to
treat the stubborn stains.
●
Check if you have selected
the correct temperature.
●
Introduce into the drum less
laundry.
The machine fills then
empties immediately:
●
The end of the drain hose is
too low.
●
Refer to relevant paragraph
in “water drainage” section.
192999820.qxd 02/03/2007 17.51 Pagina 30
