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If you are unable to identify or solve the problem,
contact our service centre. Before telephoning,
make a note of the model, serial number and
purchase date of your machine: the Service Centre
will require this information.
Mod. ..........
Prod. No. ...........
Ser. No. .........
M
od
. ...
.......
Pro
d. N
o. ...
......
..
Ser
. N
o. ...
......
P0042 BD
Problem
Possible cause
• Spinning starts late or the laundry is
not spun enough:
• The machine will not dry or the
laundry is not dry enough
• The electronic unbalance detection device has cut
in because the laundry is not evenly distributed in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several
times before the unbalance disappears and
normal spinning can resume. If, after 10 minutes,
the laundry is still not evenly distributed in the
drum, the machine will spin at a lower speed. If at
the end of the programme the laundry is not spun
enough, redistribute the load manually and select
the spin programme.
• The water tap is closed (E10).
• The drain filter is clogged (E20).
• The drying time or degree of dryness has not been
selected.
• An appropriate drying time has not been chosen.
• There is too much laundry inside the appliance.
• The machine makes an unusual noise
• The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a
softer start and more even distribution of the
laundry in the drum when spinning, as well as
increased stability of the machine.
• No water is visible in the drum
• Machines based on modern technology operate
very economically using very little water without
affecting performance.
• The door will not open:
• The water level is above the bottom edge of the
door.
• The machine is heating the water or drying
clothes.
• The drum is turning.
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