31
TROUBLESHOOTING
11.
11.1
Possible Failures
Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please check possible cause of malfunction
and solution listed below.
Once the problem has been eliminated, press
the Start/Pause button to restart the program.
If after all checks, the problem persists,
contact your local Service Centre.
The appliance does not fill with
water properly.
The appliance door is open or
not closed correctly. Please
check the door!
The appliance does not drain
the water.
The main supply is unstable.
Wait until the main supply is
stable.
No communication between
electronic elements of the
appliance. Switch off and
switch on again.
WARNING!
Deactivate the appliance
before you do the checks.
Alarm Code:
The door has not been closed. (Error code: ) => Close the
door firmly.
The plug is not properly inserted in the power socket. => Insert the
plug into the power socket.
There is no power at the socket. => Please check your domestic
electrical installation.
The Start/Pause touchpad has not been pressed. => Press the
Start/Pause touchpad.
The “Delay Start” has been selected. => If the laundry are to be
washed immediately, cancel the “Delay Start”.
The Main supply is unstable. (If appears in the display.) =>
Wait until the main supply is stable. Appliance will start
automatically.
The inlet hose is squashed or kinked. (Error code: ) => Check
the inlet hose connection.
The end of the drain hose is too low. (Error code: ) => Refer to
relevant paragraph in “water drainage” section.
The filter in the inlet hose is blocked. (Error code: ) => Clean
the water inlet hose filter.
The door is not properly closed. (Error code: ) => Close the
door firmly.
The water tap is closed. (Error code: ) => Open the water tap.
The washer-
dryer does not
start:
The machine
does not fill the
water:
The machine fills
then empties
immediately:
Malfunction
Possible cause => Solution