Problem
Possible solution
You cannot open the
appliance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the
drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre. If you need to open
the door, please read carefully «Emergency door opening».
The appliance makes
an unusual noise.
Make sure the levelling of the appliance is correct. Refer to
'Installation'.
Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too small.
The cycle is shorter
than the time displayed.
The appliance calculates a new time according to the laun‐
dry load. See the ‘Consumption Values’ chapter.
The cycle is longer than
the time displayed.
An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different deter‐
gent.
Use special products to remove the stubborn stains before
you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an op‐
tion.
Make sure that you press only the wanted button(s).
The appliance does not
dry or does not dry cor‐
rectly.
Turn the water tap on.
Make sure the drain filter is not clogged.
Reduce the laundry load.
Make sure you have set the correct cycle. if necessary ,set
again a short drying time.
The laundry is full of dif‐
ferent colours fluff.
The fabrics washed in the previous cycle released fluff of a
different colour:
• The drying phase helps to eliminate some fluff.
• Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum run the
special programme to clean it (refer to “Fluff in the fabrics"
for more details).
ENGLISH
31
Summary of Contents for EWW1687SWD
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