Problem
Possible cause
Remedy
The fuse is blown.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali‐
fied electrician.
You do not set the heat
setting for 60 seconds.
Activate the hob again and
set the heat setting in less
than 60 seconds.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor field.
Pause operates.
Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a quali‐
fied electrician to check the
installation.
You cannot select the
maximum heat setting
for one of the cooking
zones.
The other zones consume
the maximum available
power.
Your hob works properly.
Reduce the heat setting of
the other cooking zones con‐
nected to the same phase.
Refer to "Power manage‐
ment".
An acoustic signal
sounds and the hob de‐
activates.
An acoustic signal
sounds when the hob is
deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
The control panel be‐
comes hot to the touch.
The cookware is too large
or you put it too close to
the control panel.
Put large cookware on the
rear zones, if possible.
There is no sound when
you touch the panel sen‐
sor fields.
The sounds are deactiva‐
ted.
Activate the sounds. Refer to
"Daily use".
The indicator above the
symbol comes on.
Child Safety Device or
Lock operates.
Refer to "Daily use".
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