Problem
Possible cause
Remedy
Pause operates.
Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
You put something on one
or more sensor fields.
Remove the object from
the sensor fields.
The hob deactivates.
You put something on the
sensor field .
Remove the object from
the sensor field.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
Hob²Hood does not work.
You covered the control
panel.
Remove the object from
the control panel.
You use a very tall pot
which blocks the signal.
Use a smaller pot, change
the cooking zone or oper‐
ate the hood manually.
Automatic Heat Up does
not operate.
The zone is hot.
Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting
has the same power as the
function.
The heat setting changes
between two levels.
Power management oper‐
ates.
Refer to "Daily use".
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no sound when
you touch the panel sensor
fields.
The sounds are deactiva‐
ted.
Activate the sounds. Refer
to "Daily use".
comes on.
Child Safety Device or
Lock operates.
Refer to "Daily use".
comes on.
There is no cookware on
the zone.
Put cookware on the zone.
The cookware is unsuita‐
ble.
Use suitable cookware.
Refer to "Hints and tips".
The diameter of the bottom
of the cookware is too
small for the zone.
Use cookware with correct
dimensions. Refer to
"Technical data".
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