8.1 What to do if...
Problem
Possible cause
Solution
The appliance does not
operate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not con‐
nected to the mains socket
correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electri‐
cal appliance to the mains
socket. Contact a qualified
electrician.
The appliance is noisy.
The appliance is not sup‐
ported properly.
Check if the appliance
stands stable.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to the "Operation"
chapter.
Many food products were
put in at the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is
too high.
Refer to the "Installation"
chapter.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to the "Closing the
door" section.
The Super Freeze function
is switched on.
Refer to the "Super Freeze
function" section.
The compressor does not
start immediately after
pressing the "Super
Freeze", or after changing
the temperature.
The compressor starts af‐
ter a period of time.
This is normal, no error
has occurred.
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to the installation in‐
structions.
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds be‐
tween closing and re-open‐
ing of the door.
There is too much frost
and ice.
The door is not closed cor‐
rectly.
Refer to the "Closing the
door" section.
The gasket is deformed or
dirty.
Refer to the "Closing the
door" section.
ENGLISH
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