Problem
Possible cause
Solution
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to the "Operation"
chapter.
Appliance is fully loaded
and is set to the lowest
temperature.
Set a higher temperature.
Refer to the "Operation"
chapter.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to the "Operation"
chapter.
Water flows on the floor.
The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be
set.
The Super Freeze function
is switched on.
Switch off the Super
Freeze function manually,
or wait until the function
deactivates automatically
to set the temperature. Re‐
fer to the "Super Freeze
function" section.
The temperature in the ap‐
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower temper‐
ature.
The door is not closed cor‐
rectly.
Refer to the "Closing the
door" section.
The food products' temper‐
ature is too high.
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost
is greater than 4-5 mm.
Defrost the appliance.
The door has been opened
often.
Open the door only if nec‐
essary.
The Super Freeze function
is switched on.
Refer to the "Super Freeze
function" section.
There is no cold air circula‐
tion in the appliance.
Make sure that there is
cold air circulation in the
appliance. Refer to the
"Hints and tips" chapter.
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