Problem
Possible cause
Solution
The temperature in the ap‐
pliance is too high.
Refer to "Door Open
Alarm" or "High Tempera‐
ture Alarm".
The door is left open.
Close the door.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Control Panel"
chapter.
Many food products were
put in at the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is
too high.
Refer to "Installation" chap‐
ter.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion" section.
The compressor does not
start immediately after
pressing the "FastFreeze",
or after changing the tem‐
perature.
The compressor starts af‐
ter a period of time.
This is normal, no error
has occurred.
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to installation instruc‐
tions.
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait at least 30 seconds
between closing and re-
opening of the door.
Side panels of the appli‐
ance are warm.
This is a normal state
caused by operation of the
heat exchanger.
There is too much frost
and ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to "Control Panel"
chapter.
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