Problem
Possible cause
Solution
The door is not closed
correctly.
Refer to "Closing the door".
There is too much frost and
ice.
The door is not closed
correctly or the gasket is
deformed/dirty.
Refer to "Closing the door".
The water drainage plug
is not correctly positioned.
Position the water drainage
plug in the correct way.
Food products are not
wrapped properly.
Wrap the food products bet-
ter.
Temperature is set incor-
rectly.
Refer to "Operation" chapter.
Water flows on the rear
plate of the refrigerator.
During the automatic de-
frosting process, frost
melts on the rear plate.
This is correct.
Water flows inside the re-
frigerator.
The water outlet is clog-
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food products
do not touch the rear plate.
Water flows on the floor.
The melting water outlet is
not connected to the
evaporative tray above the
compressor.
Attach the melting water out-
let to the evaporative tray.
Door is misaligned or inter-
feres with ventilation grill.
The appliance is not level-
led.
Refer to "Levelling".
The temperature in the ap-
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed
correctly.
Refer to "Closing the door".
The food products' tem-
perature is too high.
Let the food products tem-
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost
is greater than 4-5 mm.
Defrost the appliance.
The door has been
opened often.
Open the door only if neces-
sary.
There is no cold air circu-
lation in the appliance.
Make sure that there is cold
air circulation in the appli-
ance.
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