Electrolux U30428 EUFG29800, Instruction Book

24

Guarantee/Customer Service

Standard guarantee conditions

We, Electrolux, undertake that if within 
12 months of the date of the purchase 
this Electrolux appliance or any part the-
reof is proved to be defective by reason 
only of faulty workmanship or materials, 
we will, at our option repair or replace 
the same FREE OF CHARGE for labour, 
materials or carriage on condition that:
• The appliance has been correctly in-

stalled and used only on the electri-
city supply stated on the rating plate.

• The appliance has been used for 

normal domestic purposes only, and 
in accordance with the manufactu-
rer’s instructions.

• The appliance has not been ser-

viced, maintained, repaired, taken 
apart or tampered with by any per-
son not authorised by us.

• Electrolux Service Force Centre must 

undertake all service work under this 
guarantee

• Any appliance or defective part re-

placed shall become the Company’s 
property.

• This guarantee is in addition to your 

statutory and other legal rights.

Exclusions

• Damage or calls resulting from trans-

portation, improper use or neglect, 
the replacement of any light bulbs or 
removable parts of glass or plastic.

• Costs incurred for calls to put right 

an appliance which is improperly in-
stalled or calls to appliances outside 
the United Kingdom.

• Appliances found to be in use within 

a commercial environment, plus tho-
se which are subject to rental agree-
ments.

• Products of Electrolux manufacturer 

that are not marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring 
service, or if you wish to purchase spare 
parts, please contact your local Service 
Force Centre by telephoning 

0870 5 929 929

Your telephone call will be automatically 
routed to the Service Force Centre co-
vering your postcode area.
For the address of your local Service 
Force Centre and further information 
about Service Force, please visit the 
website at

www.serviceforce.co.uk

Before calling out an engineer, please 
ensure you have read the details under 
the heading “Something not working”
When you contact the Service Force 
Centre you will need to give the follo-
wing details:
1.Your name, address and postcode.
2.Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the 
appliance (found on the rating plate).
5.The purchase date.

Please note a valid purchase receipt or 
guarantee documentation is required for 
in guarantee service calls.