Problem
Possible cause
Solution
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
The compressor does not
start immediately after
pressing the FastFreeze,
or after changing the tem‐
perature.
This is normal, no error
has occurred.
The compressor starts af‐
ter a period of time.
Temperature cannot be
set.
The FastFreeze function is
switched on.
Switch off FastFreeze
manually, or wait until the
function resets automati‐
cally to set the tempera‐
ture. Refer to "FastFreeze
function"
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temper‐
ature.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The food products' temper‐
ature is too high.
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
Many food products are
stored at the same time.
Store less food products at
the same time.
The thickness of the frost
is greater than 4-5 mm.
Defrost the appliance.
The door has been opened
often.
Open the door only if nec‐
essary.
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion".
There is no cold air circula‐
tion in the appliance.
Make sure that there is
cold air circulation in the
appliance.
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds be‐
tween closing and re-open‐
ing of the door.
If the advice does not lead to
the desired result, call the
nearest Authorized Service
Centre.
7.2 Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer
to assembly instructions.
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54
Summary of Contents for UG0985RE
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