Guaranteed Conditions
STANDARD GUARANTEED CONDITIONS
We, Electrolux, undertake that if within 12 months
of the date of the purchase this Electrolux appliance
or any part thereof is proved to be defective by
reason only of faulty workmanship or materials,
we will, at our option repair or replace the same
FREE OF CHARGE for labour, materials or carriage
on condition that:
• The appliance has been correctly installed and
used only on the electricity supply stated on the
rating plate.
• The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer’s instructions.
• The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any
person not authorised by us.
• All service work under this guarantee must be
undertaken by an Electrolux Service Force Centre.
• Any appliance or defective part replaced shall
become the Company’s property.
• This guarantee is in addition to your statutory
and other legal rights.
Home visits are made between
8:30am and 5:30pm
Monday to Friday. Visits may be available outside
these hours in which case a
premium
will be
charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an
appliance which is improperly installed or calls
to appliances outside the United Kingdom.
• Appliances found to be in use within a
commercial environment, plus those which are
subject to rental agreements.
• Products of Electrolux manufacture which are
not marketed by Electrolux.
European Guarantee
If you should move to another country within
Europe then your guarantee moves with you to your
new home subject to the following qualifications:
• The guarantee starts from the date you first
purchased your product.
• The guarantee is for the same period and to the
same extent for labour and parts as exists in the
new country of use for this brand or range of
products.
• This guarantee relates to you and cannot be
transferred to another user.
• Your new home is within the European
Community (EC) or European Free Trade Area.
• The product is installed and used in accordance
with our instructions and is only used domestically,
i.e. a normal household.
• The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest
Customer Care centre, listed below, to give them
details of your new home. They will then ensure
that the local Service Organization is aware of
your move and able to look after you and your
appliances.
France
Senlis
+33 (0) 3 44 62 20 13
Germany
Nürnberg
+49 (0) 800 234 7378
Italy
Pordenone
+39 (0) 800117511
Sweden
Stockholm
+46 (0) 20 78 77 50
UK
Slough
+44 (0) 1753 219898
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