4062 Grumman Blvd. | Building 81B | Calverton, NY 11933
Phone: 1-800-966-5520 | Fax: 1-866-780-7587
©1998-2008 (EPI) Electronic Payments, Inc. All Rights Reserved.
Electronic Payments (EPI) is a Registered ISO/MSP of BancorpSouth Bank, Tupelo, MS - Member FDIC
www.electronicpayments.com
Tech. Support: 1-800-966-5520 - Option 3 Customer Service: 1-800-966-5520 - Option 4
Running Reports
Refund Transactions
SCREEN DISPLAY
ACTION
SCREEN DISPLAY
ACTION
1.
Press the
purple
<REPORTS>
key. (The key
is located on top of number pad on right
hand side.)
DATE
TIME
SALE
REFUND
VOID
REPORTS
Totals Report
Detail Report
Batch Auth Ret
Reprint Receipt
SCREEN DISPLAY
ACTION
1.
Press the
purple
<REPRINT>
key. (The key
is located on top of number pad, 2
ND
from
the right.)
DATE
TIME
SALE
REFUND
VOID
2.
Press
<F2>
to reprint the last receipt. Press
<F3>
to reprint any receipt. If printing any
receipt, enter the invoice number when
prompted and the corresponding receipt
will print.
REPRINT
LAST RECEIPT
ANY RECEIPT
3.
Enter the invoice number, found on the
merchant copy of the receipt you wish to
reprint.
*You can print a detail report to get
the invoice number if needed *
Reprint Any Rcpt
Invoice Number:
MANAGER PASSWORD IS:
1, [ALPHA], [ALPHA], 6, 6, 8, 3, 1
2.
Select the report you want by using the
<F>
keys located on the right hand side of
the screen.
Total:
shows dollar amounts
only.
Detail:
shows card & transactional info
with amounts.
*Additional reports available
by pressing the
<MORE>
key.*
Server Reports
Shift Reports
Unadjust Report
Batch History
3.
Select the report you want by using the
<F>
keys located on the right hand side of
the screen.
Batch:
shows totals from closed
batches on previous days.
1.
Press the
<F3>
key on the right hand side
of the screen.
*Use password on last page if
prompted*
DATE
TIME
SALE
REFUND
VOID
2.
Swipe or key in the credit card number and
expiration date, then press the
<
>
enter
key.
Refund
Swipe or Enter
Acct #:
3.
Choose type of card you wish to process by
using the appropriate
<F>
key located at the
right hand side of the screen. * All returns are
run as credit card type.
*Options will vary based
on accepted transaction types.*
Refund
Credit
Choose Card
Debit
EBT
4.
If credit card number was keyed in, then
enter the expiration date here. Then press
the
<
>
enter key to continue.
*Only will
prompt when card number was keyed in*
Refund
Exp Date (MMYY):
5.
Then enter the amount to be given back to the
customer. Then press the
<
>
enter key to
continue. The terminal will print the merchant’s
receipt.
(Card Type)
Account #:
5456180169697734
Amount:
$0.00
6.
You will be prompted to print a customer
copy, select your choice by using the
<F>
keys located at the right hand side of the
screen.
*Screen only available when Automatic
2nd receipt print is Disabled.*
(Card Type)
YES
Prnt Cust Copy?
NO
EPI QRG
Vx570 Retail 7/08
