During the warranty period of the delivered product, the company only repairs the malfunctions that occur during normal
use of the robot for free. However, in the following cases, the customer will be charged for repairs (even during the
warranty period):
●
Damage or malfunction caused by incorrect use and improper use different from the contents of the manual.
●
Failure caused by unauthorized disassembly by the customer.
●
Damage caused by improper adjustment or unauthorized repairs.
●
Damage caused by natural disasters such as earthquakes and floods.
Therefore, please strictly follow the instructions in this manual and related manual to operate the robot.
Elephant Robotics offers a free new sever motor, customs shall bear the freight.
Elephant Robotics offers a free new sever motor and bear the freigh.
Customers need to buy it themselves.
Sever motor
Warranty Period
≤1 months
1-3 months
≥3 months
Warranty Services
Customers need to buy it themselves.
Elephant Robotics offers free new components once, customs shall bear the freight.
Structure Parts, including Shell Parts
≤1 year
≥1 year
Customers need to send it back after disassembly, Elephant Robotics shall send
a new one for free and bear the freight out and home.
Customers need to send it back after disassembly and bear the freight out and home,
Elephant Robotics shall send a new one for free.
Customers need to buy it themselves.
Electrical Parts (M5 Hardware)
≤3 months
3-6 months
≥6 months
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Summary of Contents for mechArm 270-M5
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