由用户拆卸后寄回并承担往返运费，我司免费更换(仅一次)
由用户拆卸后寄回，我司免费更换并承担往返运费(仅一次)
客户需自己重新购买
电子件
保修期限
≤3个月
3-6个月
≥6个月
特别说明:
在交付产品的保修期内，本公司仅对正常使用机器人时发生的故障进行免费修理。
但在以下情况下， 将对客户收取修理费用(即使在保修期内):
(1) 因不同于手册内容的错误使用以及使用不当而导致的损坏或故障
(2) 客户未经授权进行拆卸导致的故障
(3) 属于外壳等部件自然的消耗，磨损及老化
(4) 因调整不当或未经授权进行修理而导致的损坏
(5) 因地震、洪水等自然灾害导致的损坏
因此，请严格遵照本手册及相关手册的指示对机器人进行操作。
我司免费提供新的零件，由客户自行承担运费(仅一次)
客户需自己重新购买
结构件，含外壳部分
保修期限
≤1年
≥1年
保修服务
保修服务
If you need to apply for warranty service, please contact our customer service first to confirm the detailed
information.
●
Return service is limited to goods not opened within 7 days after the receipt date of logistics of the
products. The freight or other risks incurred in return shall be borne by the customer.
●
Customers should provide the purchasing invoice and warranty card as the warranty certification when a
warranty is being asked.
●
Elephant Robotics will be responsible for the hardware faults of products caused by the normal using
during the warranty period.
●
The warranty period starts from the date of purchase or the receipt date of the logistics.
●
The faulty parts from the products will be owned by Elephant Robotics, and the appropriate cost will
be charged if necessary.
WARRANTY CARD
Purchaser
Order No.
Phone
Address Logistics Receipt Date
Product problem description
(Required)
：
Customer Information
(Required)
：
If you need to apply for warranty service, please contact our customer service to confirm the detailed informa-
tion.
After confirmation, please fill in the card and send it back together with the product and the attached
invoice.
Note: Our company reserves the right to explain and modify the warranty card of this product within
the scope of the law.
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