Elesign ESC2420, User Manual

Page 1: ...ELESIGN VoIP GATEWAY ESC2420 H 323 Version User Guide ...

Page 2: ... harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or tele...

Page 3: ...ATEWAY to the network and use it you must have a high speed Internet connection installed A high speed connection includes such environments as DSL cable modem and a leased line Precaution Elesign Inc has copyright to this manual Any part of this manual cannot be reproduced or transferred electronically mechanically or acoustically without permission of Elesign Inc The material of this manual coul...

Page 4: ...twork Setup 12 I Before Getting Started 13 II PC Network Setup 14 Chapter 4 Gateway Network Setup 18 I Before Getting Started 19 II Connect to Setup Page 20 III Gateway Network Setup 21 Chapter 5 VoIP Setup 23 I Before Getting Started 24 II VoIP Setup 25 III Make a Call 29 Chapter 6 Advanced Setup 30 I Console Setup 32 II Volume Setup 34 III DHCP Setup 35 IV Use NAT Function 37 V Phonebook Setup 3...

Page 5: ...er Guide version1 0 3 Chapter 7 Other VoIP Setup Option 43 I Using Media Gateway 44 II Direct Call 45 Chapter 8 Appendix 46 I How to check MAC Address 47 II Configuration and Installation with other equipments 48 ...

Page 6: ...ESC2420 User Guide version1 0 4 Chapter 1 Summary and Introduction I Summary 5 II Introduction 6 1 Contents Checklist 6 2 Specifications 6 ...

Page 7: ... without using directly connected telephones to the gateway The gateway can be used with Internet connection such as ADSL modem Cable Modem and leased Line The gateway has NAT function which allows connecting several PCs to use the Internet simultaneously The basic Internet calls with this gateway are service thru VoIP service provider With PSTN back up allows to receive a call thru PSTN and autom...

Page 8: ...pecification Adapter Input output frequency 220VA 12VDC 60Hz WAN RJ 45 for LAN 10 100baseT LAN RJ 45 for PC 10 100baseT Serial RJ 45 for Serial Connector Phone 2 RJ 11 for Telephone Line 1 RJ 11 for PSTN Port Reset Switch System Reset Optional Features Use with PBX Key phone Fax Support Power Consumption 2 8W 3 6W Operating Temperature 0 60 Relative Humidity 5 95 Volume 160mm W x 200mm L x 33mm H ...

Page 9: ...tallation I Installation and Procedure at a Glance 8 1 Before Installation 8 1 Check OS of PC used for Installation 8 2 Check PC s LAN Card 8 3 Check Calling Environment 8 2 Procedure at a Glance 9 3 Installation 10 II Status Checkup using LED 11 ...

Page 10: ...as LAN card available 3 Check Calling Environment Before getting started check calling environment about how many telephones you want to connect and if you will use existing PSTN network The telephones that can be directly connected to the gateway are four You may connect more than four telephones to use Internet call using PBX You may connect the gateway to PBX and you can make Internet call from...

Page 11: ...ESC2420 User Guide version1 0 9 2 Procedure at a Glance Please make sure to follow the procedure Components Check Up Installation LED Check Up PC Set Up Network Set Up VoIP Set Up Make a call ...

Page 12: ... 2 Find a phone line in the box and connect between VOIP1 port or VOIP2 port and your existing analogue phone 3 Remove from your PC the LAN cable for Internet connection and connect it to WAN port Some of Modems use Cross LAN cable so please make sure to use the cable that is connected between your PC and modem to connect from modem to LAN port of Elesign Gateway 4 Find a LAN cable in the box and ...

Page 13: ...not registered with the proxy server OFF When only WAN is connected ON WAN When WAN is not connected or internet service is error OFF When only LAN is connected ON LAN When LAN is not connected OFF PSTN call is coming or PSTN backup ON PSTN VoIP call mode OFF When the phone connected VOIP1 is off hook ON VOIP1 When the phone connected VOIP1 is on hook OFF When the phone connected VOIP2 is off hook...

Page 14: ...heck Internet Connection 13 1 Leased Line Static IP Users 13 2 ADSL Users 13 II PC Network Setup 14 1 ADSL Modem Users 14 2 VDSL Modem Users 14 3 Cable Modem Users 14 4 Leased Line Dynamic IP Users 14 5 Lease Line Static IP Users 14 1 Win98 WinMe Users 14 2 Win2000 WinXP Users 16 6 Check PC s IP address 17 ...

Page 15: ...ard Please check the connection of the modem PC s LAN card or the gateway 2 Check Internet Connection You need to setup the network of PC and the gateway according to the current Internet connection Please confirm the current connection ADSL Cable Lease line and check the necessary information for setup 1 Leased Line Static IP Users When setup the network of PC write down the network information I...

Page 16: ... the PC 3 Cable Modem Users After the installation restart PC If the PC is turned off simply start the PC If you are using cable modem with static IP go to Leased line static IP to setup network of PC 4 Leased Line Dynamic IP Users After the installation restart PC If the PC is turned off simply start the PC 5 Lease Line Static IP Users 1 WIN98 WinME Users Click on Start button Select Control Pane...

Page 17: ...n1 0 15 Select TCP IP and click on Property button Select Obtain an IP address automatically and click on OK button Popup window will appear to restart the computer then restart the computer right away by clicking on OK button ...

Page 18: ...n Start button Select Control Panel from Setting of start menu Select Network Select Local Connection Click on Properties button Select TCP IP and click on Property button Select Obtain an IP address automatically and click on OK button Click on OK to close window ...

Page 19: ...ddress for correct installation and PC network setup 1 Click on Start button and select RUN 2 Enter CMD Win2000 WinXP Users or COMMAND Win98 WinMe Users and click on OK button to see a window as below 3 When there is a prompt C W enter ipconfig and hit enter to see IP information 4 If IP address is 10 0 1 X and Default Gateway is 10 0 1 1 then the installation is correct and network of PC is setup...

Page 20: ...arted 19 1 Check Internet Connection 19 1 Leased Line Static IP Users 19 2 ADSL Users 19 II Connect to Setup Page 20 III Gateway Network Setup 21 1 Connect to Network Setup Page 21 2 Network Setup according to Internet Connection 21 3 Confirmation of Setup 22 4 When Failed to Setup 22 ...

Page 21: ...o setup the network of PC and the gateway according to the current Internet connection Please confirm the current connection ADSL Cable Lease line and check the necessary information for setup 1 Leased Line Static IP Users When setup the network of PC write down the network information IP address subnet mask gateway DNS They are necessary information for the network setup of the gateway 2 ADSL Use...

Page 22: ... 1 1 in address box and hit enter 3 When window appears to input ID and password for network input root for ID and root for Password Click on OK to connect to the main page You may change ID and password Refer to page 31 Console Setup for more information 4 When you see a window above click on necessary setup item to go on setting up ...

Page 23: ...nnecting to Internet and click on OK button 2 VDSL Modem Check Dynamic IP Cable Modem and click on OK button 3 Cable modem Users Check Dynamic IP Cable Modem and click on OK button Some of Cable service provider check on MAC address of PC s LAN card You might not be able to connect to Internet if this is the case Please contact you local cable service representative 4 Leased Line Dynamic IP Users ...

Page 24: ...n 1 ADSL Users You might have failed to login Check the ID and Password and try to restart ADSL modem by rebooting 2 VDSL Users Try to restart VDSL modem by rebooting or check the physical connections and try again 3 Cable Modem Users Try to restart cable modem by rebooting or check the physical connections and try again 4 Leased Line Dynamic IP Users Check the physical connection and try again 5 ...

Page 25: ...heckpoint 24 2 Confirmation of VoIP Service Mode 24 1 Terminal Type 24 2 Gateway Type 24 II VoIP Setup 25 1 Connect to Setup page 25 2 Connect to VoIP Setup page 25 3 VoIP Setup 26 1 Register as Terminal Type 26 2 Register as Gateway Type 27 4 When Failed to Setup 28 III Make a Call 29 ...

Page 26: ...g started 2 Confirmation of VoIP Service Mode There are different types of service from one Service Company to another Select the VoIP setup mode according to your service provided Make sure to check the mode and setup accordingly otherwise you may have problem registering 1 Terminal Type If there are 2 of H323 ID necessary to register you need to setup as Terminal for Terminal Type Typically you ...

Page 27: ... Step of the Procedure 1 Connect to Setup page Connect to Setup page Refer to page20 Connect to Setup page If you are already in Setup page start from number 2 Connect to VoIP Setup page 2 Connect to VoIP Setup page Select VoIP Setup from Main Page ...

Page 28: ...x For more information regarding setup of media gateway refer to page44 Input area code used with PSTN in AREA CODE box Ex Seoul 02 Select Gatekeeper Routed for CALL MODEL Select Terminal for Terminal Type Enter H323ID and E164 received from the service company to each box of the channel Click on OK button When you see a message Registering for VoIP Status please click on HERE where it says Please...

Page 29: ...ry information Input gatekeeper IP address in GATEKEEPER box Ex 123 123 123 123 Leave blank for GATEWAY box For more information regarding setup of media gateway refer to page44 Input area code used with PSTN in AREA CODE box Ex Seoul 02 Select Gatekeeper Routed for CALL MODEL Select Gateway for Terminal Type Enter H323ID for Channel 1 and E 164 Internet Telephone number for each box of the channe...

Page 30: ...e click HERE to see current proceedings If you see a message Registered for VoIP Status the VoIP setup is successfully done 4 When Failed to Setup If you don t see a message Registered for about a minute check to make sure you have inputted the information correctly Try again after checking the necessary information regarding the registration ...

Page 31: ...de version1 0 29 III Make a Call Step of the Procedure Dial the number Æ Press Send The way to make an Internet call may differ from a service company In order to receive further information contact the service company ...

Page 32: ...al IP Setup 33 4 NAT Setup 33 5 Console ID Password Setup 33 6 Confirmation of Setup 33 II Volume Setup 34 1 Connect to Setup page 34 2 Connect to Advanced Setup page 34 3 Volume Setup 34 III DHCP Setup 35 1 DHCP Setup 35 2 Connect to Setup page 35 3 Connect to Advanced Setup page 35 4 DHCP Setup 36 IV Using NAT Function 37 1 NAT Function 37 2 Configuration of NAT 37 1 Configuring NAT 37 2 Port Fo...

Page 33: ... 2 Register Individual Information 39 1 Connect to Setup page 39 2 Connect to Phonebook Setup page 39 3 Register Individual Information 40 3 Register Representative Gateway 41 VI Firmware Upgrade 42 1 Connect to Setup page 42 2 Connect to Advanced Setup page 42 3 Firmware Upgrade 42 ...

Page 34: ...ng to network environment I Console Setup 1 Connect to Setup page Connect to Setup page Refer to page20 Connect to Setup page If you are already in Setup page start from number 2 Connect to Advanced Setup page 2 Connect to Advanced Setup page Select Advanced Setup from the main page 3 Getting Used to Console Setup Select Console Setup from the submenu of Advanced Setup ...

Page 35: ...ge from 10 0 10 2 to 10 0 10 254 Virtual IP is used to connect to setup page of the gateway It is needed to reconnect to the page so please remember the value after changing it Ex If Virtual IP is changed to 10 0 10 1 the connecting IP address will change also to http 10 0 10 1 Caution After changing the Virtual IP reboot the gateway and restart the computer that is connected to the gateway You ma...

Page 36: ...page start from number 2 Connect to Advanced Setup page 2 Connect to Advanced Setup Page Select Advanced Setup from the main page 3 Volume Setup 1 Select Console Setup from the submenu of Advanced Setup 2 Select the appropriate volume from 1 5 to adjust 3 Click on OK button 4 To store the setup values disconnect the adapter and reconnect to restart the gateway ...

Page 37: ... you want to allocate the IP without any restriction leave it to OFF When it is setup to ON PC s other than that are connected to the gateway already will not receive any IP address from the gateway In situation like this use DHCP setup to manually add PC using MAC address of PC Using MAC address of PC you may allocate virtual IP to PC The procedure is described below 2 Connect to Setup Page Conne...

Page 38: ...p 2 Select ON for the setup option of Use above IP Pool only 3 Select virtual IP address that will be allocated to PC The IP address that can be used ranges 10 0 1 2 to 10 0 1 254 4 Check the MAC address of PC and input in the box Click on ADD button Refer to page47 for How to check MAC address of PC ...

Page 39: ...AT If you would connect one or several PC to the gateway the gateway allocates private IP to PC for NAT environment Change the network of PC other than one that used for setup to Obtain IP dynamically Refer to page12 After setup turn of the PC s and disconnect the adapter from the gateway Connect the adapter to the gateway and check LED Restart the PC and wait for about a minute Check to make sure...

Page 40: ...g to the programs Connect to Setup page Refer to page20 Connect to Setup page If you are already in Setup page start from number 2 Connect to Advance Setup page Select Advanced Setup from main page Select NAT Setup from submenu of ADVANCED SETUP Input IP address of PC to setup the option Select transmitting protocol and input the port number Then click on ADD button To delete the IP address input ...

Page 41: ...l Character 4 Decide the host name for each member to use within the Group Maximum 30 letters using English Korean Number or Special Character 5 Decide the extension 3 digit number of each member to use within the Group 6 Decide the representative gateway within the Group and let members of the group know the IP address of it 2 Register Individual Information 1 Connect to Setup Page Connect to Set...

Page 42: ...e group is registered Select enable for Renewal Enable RENEWAL ENABLE option allows to update the latest information of other members of the group If IP address of one of the gateway changes it will automatically update new IP address on the list And if one of the gateways is disconnected from the network it will automatically be removed from the list Click on Register button to register Click on ...

Page 43: ... If representative gateway is added you will be able to see the information IP address Extension and Host name of other members within the group in the list Check the list of IP address and extension Caution If there are same extensions used by two or more people you can t make a call using that extension If there is same extension within a Group please re register with new extension ...

Page 44: ...Connect to Advanced Setup page 2 Connect to Advanced Setup Page Select Advanced Setup from the main page 3 Firmware Upgrade 1 Select Remote Upgrade from the submenu of Advanced Setup 2 Confirm the version of the firmware 3 Leave IP address of server and input the filename that is needed to be downloaded Make sure to use the correct filename 4 Click on OK button 5 Check to makes sure that you see a...

Page 45: ... Setup 44 1 Connect to Setup page 44 2 Connect to VoIP Setup page 44 3 Media Gateway Setup 44 4 Make a call using Media Gateway 44 II Direct Call 45 1 Connect to Setup page 45 2 Connect to VoIP Setup page 45 3 Direct call Setup 45 4 Extension Call setup 45 5 Make a direct to call 45 ...

Page 46: ...nect to Setup page If you are already in Setup page start from number 2 Connect to VoIP Setup page 2 Connect to VoIP Setup Page Select VoIP setup from the main page 3 Media Gateway Setup 1 Enter gateway address in the GATEWAY box 2 Select Direct for CALL MODEL 3 Click on OK button 4 When you see the confirmation page you may check the result of the setup 4 Make a call using Media Gateway To get in...

Page 47: ...ou are already in Setup page start from number 2 Connect to VoIP Setup page 2 Connect to VoIP Setup Page Select VoIP Setup from the main page 3 Direct Call Setup 1 Select Direct for CALL MODEL 2 Click on OK button 3 When you see the confirmation page you may check the result of the setup 4 Extension Call setup Refer to page39 for Phonebook setup for extension call 5 Make a Direct Call Dial Extensi...

Page 48: ...ESC2420 User Guide version1 0 46 Chapter 8 Appendix I How to Check MAC Address 47 II Configuration and Installation with other equipments 48 1 Connect to PBX 48 ...

Page 49: ...User Guide version1 0 47 I How to check MAC Address 1 Open Command window Dos window 2 When you see a prompt C W input ipconfig all and hit enter You will see Physical address and that is the MAC address of PC ...

Page 50: ...e two You may connect more than two telephones to use Internet call using PBX You may connect the gateway to PBX and you can make Internet call from any telephone that is connected to PBX But you may only make two simultaneous Internet calls at once since the Gateway has only two FXS ports For more detailed information regarding the installation contact the specialist ...

Page 51: ...ESC2420 User Guide version1 0 49 www ELESIGN com ...