Troubleshooting
Should an error occur, first check the following points:
Having this problem?
Check the following points:
Driver Installation not possible
Ø
Check if the RX Computer USB transceiver correctly fits into
the USB port
Ø
Check the Installation help files on the CD-ROM for more
detailed help for your Operating system
Ø
Use the correct Driver file for your operating system
RX-Unit is not found in ERS
software
Ø
Check if Transceiver RX on the RX unit is switched to
Frequency channel 1 only!
Ø
Switch on only one RX unit for test
Ø
Use “Studio Wizard” for correct Unit addressing
Problems if more than one
RX-Unit is switched on with ERS
software
Ø
Use the “Studio Wizard” for correct Unit addressing
Distance range is too small
Ø
Reposition the unit
Ø
Increase the distance to walls and ceilings
Ø
Position the antenna of Transmitter and Receiver
Ø
Use an RX extension cable to reduce the distance between
modules
CE Statements
This device has been tested and found to comply with the requirements set
up in the council directive on the approximation of the law of member states
relating to EMC Directive 89/336/EEC, Low Voltage Directive 73/23/EEC and
R&TTE Directive 99/5/EC
Elinchrom Remote Software
ERS 1.0 Remote Software
EL-Skyport USB RX works with ERS 1.0 software with the following restrictions:
• Use only EL-Skyport USB RX drivers
• Only frequency channel 1 is possible
• Some
EXTRA
features of the EL-Skyport USB RX transceiver are not available
• Universal modules are not recognized by ERS 1.0 software
EL-Skyport Software
For best performance the current EL-Skyport software includes all the EXTRA features
mentioned previously under EL-Skyport Features
Universal
19352
Transmitter
19351
Transceiver RX
19353
6
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