Rev. 072318-BR
2
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Addressing Indentations on the CineGrey 5D® Material
If you notice slight indentations on the material upon unpacking the
screen, there are a couple of things that can be done to alleviate
them. The easiest method would be to allow the material to rest.
These indentations should dissipate over time when the screen is
fully assembled and the material is completely tensioned.
To quicken the process, before mounting the screen, use a hairdry
-
er set on medium heat and blow on the material from its back side
while slightly pulling on the edges to further tension the material.
Keep the hairdryer about a foot away at all times. Do not apply
excessive heat as this will cause the material to deform. You may
need to repeat this process for a couple of times depending on the
severity of the indentations.
NOTE: After applying heat, you must allow the screen to cool down completely before it shows any improvement
in alleviating the indentations.
Elite Screens Guarantees all of our Designer Cut Series screens to fully cover the advertized diagonal size and
aspect ratio (when thoroughly stretched over an/your existing frame), however, due to the nature of the polymers
in some materials; you may notice:
1. A slight difference in screen size when rolled out. This shrinkage is normal and it’s due to the materials temper
-
ature adjustment while packed, stored and shipped. Please note that the Designer Cut Series of materials require a taut
stretching for optimal performance of up to 135" diagonal 16:9 DIY frame.
2. A minor line every 5" to 8" when rolled out. This is normal and is due to the edge of the material causing a
minor imprint when the material is being rolled for packing. Please note that the Designer Cut Series of materials require a
taut stretching for optimal performance of up to 135" diagonal 16:9 DIY frame this stretching should remove any minor
imprint from your final installation and should not affect your viewing experience.
If for any reason you receive a product that shows significant shrinkage (over 2"-3" difference) or deep crease lines that
do not alleviate with stretching please contact our dedicated service team for assessment and resolution.
service@elitescreens.com / 1-855-877-511-1211 ext 237,253, & 235
For Technical Support or an Elite Screens Contact in your area, visit
www.elitescreens.com or call 1.877.511.1211
Screen material when first
unpackaged and assembled
Screen material when
fully tensioned and cured
