www.ellia.com
US: 1-248-863-3160 CAN: 1-888-225-7378
IB-ARM250
TROUBLESHOOTING
Problem
Possible Cause
Solution
No mist
Power supply is not connected
Plug the power cable in and press the power button
Insufficient water
Refill the water reservoir
Water is exceeding the max fill line
Dump the excess water out of the reservoir
The ultrasonic membrane is clogged with
essential oil buildup
Clean the membrane by following the
aforementioned instructions
CLEANING AND CARE, CONT'D
For a more-thorough clean, pour a 50/50 mixture of vinegar
and water into the reservoir, then soak for five minutes. Brush
reservoir walls, base, and ultrasonic membrane clean with a
soft-bristle brush (not included) and rinse. NEVER touch the
ultrasonic membrane with your fingers, as the natural oils in
skin can damage the membrane.
Clean the membrane once every two to three weeks,
depending on your usage.
Clean and dry the unit before extended periods of inactivity.
5–7
THE ELLIA
™
FAMILY
Our range of eco-inspired products are designed to
complement your lifestyle and decor. Once you try an Ellia
diffuser, you’ll want one for every room in your home. Add to
your own Ellia collection or buy a thoughtful gift for someone.
Browse the entire product family at www.ellia.com.
CONTACT US
Questions or concerns? We're here to help. Contact a
Consumer Relations representative by phone or email to
help answer any questions. Please be sure to have the model
number of your product available.
For Service in the USA
email: cservice@ellia.com
phone: 1.248.863.3160
Monday to Friday, 8:30am - 7:00pm EST
For Service in Canada
email: cservice@homedicsgroup.ca
phone: 1.888.225.7378
Monday to Friday, 8:30am - 5:00pm EST
