Version 2.0.3
February 13, 2006
Chapter 3:
Troubleshooting
Installation
How can I determine if I have two host controllers?
The analysis software will let you know (in the
About
dialogue box) how many host
controllers are available on your computer. You can use the Toolbar to access this
dialogue box.
I have got one host controller and I'd like to add a second one. How can I
achieve this?
Installing a USB extension card is the easiest way to add a host controller to your
computer. Furthermore, nowadays most of these extension cards are USB 2.0-
compatible, which will enable you to wholly gain from all your analyzer's power. Talk
to your local dealer about getting a USB 2.0 host controller card.
I would like to connect the USB analyzer on a EHCI host controller but it seems
that it doesn't work. What can I do?
We took note that several EHCI drivers supplied by manufacturers of USB 2.0 add-in
cards could cause problem. We strongly recommend the use of the Microsoft EHCI
driver. You can find more information on the installation of this driver at:
http://www.usbman.com/USB%202%20News.htm
Why can't I run the analysis software installation file?
The analysis software installation file requires Microsoft Windows Installer 2.0 or
higher. Updated files are available from the download site:
http://www.usbexplorer.com/download.php
USB Explorer 200
User's manual
Page 11 of 17
