Version 2.0.3
February 13, 2006
Chapter 5:
Limited Warranty Terms and Conditions
Coverage
Ellisys warrants to the original customer of its products that its products are free from
defects in material and workmanship for the warranty period. Subject to the conditions
and limitations set forth below, Ellisys will, at its option, either repair or replace any
part of its products that prove defective by reason of improper workmanship or
materials. Repaired parts or replacement products will be provided by Ellisys on an
exchange basis, and will be either new or refurbished to be functionally equivalent to
new. If Ellisys is unable to repair or replace the product, it will refund the current value
of the product at the time the warranty claim is made. In no event shall Ellisys' liability
exceed the original purchase price of product.
Excluded Products and Problems
This limited warranty does not cover any damage to this product that results from
improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive
electrical supply, abnormal mechanical or environmental conditions, or any
unauthorized disassembly, repair, or modification. This limited warranty also does not
apply to any product on which the original identification information has been altered,
obliterated or removed, has not been handled or packaged correctly, or has been sold
as second-hand. This limited warranty only applies to the original customer of the
product for so long as the original customer owns the product. This limited warranty is
non-transferable.
This limited warranty covers only repair, replacement or refund for defective Ellisys
products, as provided above. Ellisys is not liable for, and does not cover under
warranty, any loss of data or any costs associated with determining the source of
system problems or removing, servicing or installing Ellisys products.
Obtaining Warranty Service
To obtain warranty service, you may return a defective product to the authorized Ellisys
dealer or distributor from which you purchased the Ellisys product. Please confirm the
terms of your dealer's or distributor's return policies prior to returning the product.
Typically, you must include product identification information, including model number
and serial number with a detailed description of the problem you are experiencing. You
must also include proof of the date of original retail purchase as evidence that the
product is within the applicable warranty period.
The returned product will become the property of Ellisys. Repaired or replacement
product will be shipped at Ellisys' expense. Repaired or replacement product will
continue to be covered by this limited warranty for the remainder of the original
warranty or 90 days, whichever is longer.
USB Explorer 200
User's manual
Page 15 of 17
