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FREQUENTLY ASKED QUESTIONS
1. ALARM led is flashing. What may be the cause?
-
enter panel’s Menu (press OK for more than 2 seconds) and check for reason. If it is bat-
tery failure then check for battery contacts, possible battery leakage or, set OFF battery
failure notification (sub-menu 8.6), if batteries are not installed.
2. ALARM led is lit. What may be the cause?
- alarm occurred. Enter Menu and check zone number of the alarm and alarm time or,
simply enter and leave the menu, the let light sets off.
3. Why occasionally sabotage (tamper) alarm is notified in zone 30?
- the reason is radio band jamming occurring in the area of panel installation. The jamming
may be incidental or deliberate. User may set OFF the radio jamming protection function
in sub-menu 8.2 of aux functions however, the entire wireless alarm system is not pr otect-
ed then against deliberate jamming of used radio band and burglary may not be notified.
4. Why sabotage alarm in zone 32 is set on after connecting power supply?
-
the reason is panel’s tamper switch not properly functioning. Check if plastic element
protecting switch arm is removed. If not remove it and adjust its arm by gentle bending to
signal the panel being moved off wall, or place of installation. Use washer to adjust proper
distance of switch arm from wall. The other reason of the alarm may be lack of 1kOhm r e-
sistor in sabotage protection circuit (input TAMP).
- sabotage protection of OUT1 is set on (pt. 8.4) and no siren is connected to this output
or, wires to the siren are cut off.
5. Despite CLIP call rejection, control panel calls three times with CLIP call notification ?
- in case o
f some mobile phone operators reaction to call rejection is “call recipient una-
vailable, please try later…” lasting up to 20 seconds. Only after then the control panel re-
ceives information that the call was rejected. Sometimes it is too late and the panel has al-
ready disconnected as the CLIP notification time has lapsed. This, in consequence,
launch next connection attempts by the panel. To solve the issue, calling time should be
prolonged at pt. 7.4 to 30-35 seconds or, calling recurrence set to OFF at pt. 7.10.5
6. Why the control panel does not respond to wireless detectors signals despite they are
programmed to the panel?
- it may be due to the fact that the detectors were programmed to the panel with the use of
TAMPER switch triggering radio transmission. New programming of the detectors to the
control panel should be made with radio transmissions triggered according to the proce-
dures described in manuals of the detectors.
7. Control panel does not send SMS notifications? Possible causes:
- newly used SIM card in CB32G is not initialised. To initialise a new card install
the card in any mobile phone and make a call or send SMS first;
- no event is assigned to SMS notification. Select events, e.g. arming, alarming,
etc., to be notified by SMS in pt. 5.6 of CB32G manual;
- daily limit of set SMS notifications has been exceeded. To increase the limit
change setting in pt. 7.2 or 7.3 or wait till 12.00 hours for new daily limit count.
09.2018 Copyright: Elmes Electronic
– all rights reserved.
