71
TROUBLE SHOOTING
Symptom
Possible cause/remedy
The image is
striped.
• This may be interference fringes between dots of printed
matter and TV scanning lines or CMOS pixels. Changing
the shooting range may improve the problem.
• Vertical stripes may appear on an LCD projector image.
Manually adjusting the dot clock at the projector side
may improve the problem.
The image does not
move.
• Camera image is set to Pause. Press the Pause button
on the operating panel or the remote control again to
restart.
The remote control
does not work.
• Battery power is low. Replace the coin battery with new
one.
• The incorrect remote control is being used. Use the
supplied remote control.
After inserting
the SD card/
USB flash drive,
operations cannot
be performed.
• The SD card/USB flash drive is not being read correctly.
Use the SD card/USB flash drive after formatting it using
a computer.
Drawing speed of
the IWB is too slow.
• Drawing speed may become slow depending on the
resolution setting of the unit. This is not a malfunction.
The UVC video
stream is upside
down.
• Check that the graphics driver and other device drivers
on your computer are updated. The latest device drivers
are available from the computer manufacturer.
The displayed UVC
image contains
images other than
the camera image
• The software and OS you are using or the connection
status may be causing images other than the camera
image to breakthrough while displaying the camera
image. This problem can be solved by reconnecting the
device or restarting the software.
A software error
message appears
and the UVC image
is not displayed
• If it is taking too much time for the preparation of the
image output, the software may determine this to be an
error. Restart the product, reconnect it to the computer,
and then start the software.
The UVC image fails
to be output
• Disconnect the USB cable, restart the software, and then
connect the USB cable again.
• If UVC image still fails to be output after restarting,
contact the software vendor and ask if the software you
are using supports MJPEG.
Operation is
disabled during
calibration
• Disconnect the wireless adapter and retry.
Summary of Contents for L-12W
Page 9: ...viii...