Elo Touch Solutions ESY13P1, User Manual

Page 1: ...USER MANUAL Elo Touch Solutions Elo PayPoint ESY13P1 SW602189 Rev A...

Page 2: ...ur PayPoint Register 10 Chapter 3 Operation 11 Power 11 Payment Features 12 Setting up WPA2 on your Wi Fi network 12 Chapter 4 Technical Support 14 Solutions to Common Problems 14 Technical Assistance...

Page 3: ...d to high impact or crushed by a heavy object In the event that the glass chips or cracks do not touch the broken glass or attempt to remove it from the register display head Stop using the register i...

Page 4: ...onnect wirelessly via a WPA2 Wi Fi network For more information on how to setup WPA2 on your Wi Fi network refer to Chapter 3 Keep electrical appliances such as an electric fan radio high powered spea...

Page 5: ...user RF Energy exposure keep device further away from body Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with accessories sold with this pr...

Page 6: ...touchscreen Refer to the PayPoint Register Layout section of this chapter for an overview of the PayPoint register device Figure 1c Paypoint display head can be flipped and supports two configuration...

Page 7: ...Display Head 1 Magnetic Swipe Reader MSR 3 Camera 2 Touchscreen 4 Barcode scanner B Register Base 5 Customer Facing Display 12 Power button 6 USB port USB 2 0 13 Speakers built in 7 Receipt printer 1...

Page 8: ...cing display The register base is equipped with a customer facing display As store clerks ring up customer orders the customer facing display will display each order 6 USB port USB 2 0 This USB port c...

Page 9: ...gged in to the wall 13 Speaker built in The register is equipped with a built in speaker 14 Cash drawer manual release latch A latch located on the bottom of the register base can be used to manually...

Page 10: ...t the following items are present and in good condition a PayPoint Register b Power cord c Quick Installation Guide d Stickers 3 Remove the protective bag cover desiccant packs and other packaging mat...

Page 11: ...button is equipped with an LED that indicates the power status of the register as follows Register Power Status LED Status OFF disconnected from wall Off OFF connected to wall Red SLEEP Blinking white...

Page 12: ...imes both in case one track is unreadable The minimum cardholder account information needed to complete a transaction is present on both tracks Track 1 has a higher bit density 210 bits per inch vs 75...

Page 13: ...t console may differ between different routers 5 Navigate to the Security sub section 6 Switch Authentication Type to WPA2 This will bring up additional menu options 7 Select either PSK Pre Shared Key...

Page 14: ...operly connected to the wall OR Unplug the power cable re plug after five seconds and press the power button to turn on the system OR In the case that the power button LED displays solid white light w...

Page 15: ...r does not run when it s supposed to Push the receipt head release button lift receipt printer head cover and check that there is no paper jam Clear any paper jam MSR does not read card properly The M...

Page 16: ...se a damaged power cable Use only the power cable supplied by Elo Touch Solutions for the PayPoint Register Use of an unauthorized power cable may invalidate your warranty Ensure that the system is ma...

Page 17: ...ot wipe the screen with a cloth or sponge that could scratch the surface When cleaning the touchscreen use window or glass cleaner applied to a clean cloth Never apply the cleaner directly on the touc...

Page 18: ...r facing view Push the receipt printer head release button to release printer head cover and access the different printer components listed in Figure X above 1 Photo sensor It is recommendable to clea...

Page 19: ...o dry off and then shut the printer head cover Waste Electrical Electronic Equipment This product should not be disposed of with household waste It should be deposited at a facility that enables recov...

Page 20: ...to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accor...

Page 21: ...e evaluation limits in section 2 5 of RSS 102 and compliance with RSS 102 RF exposure users can obtain Canadian information on RF exposure and compliance Le dispositif rencontre l exemption des limite...

Page 22: ...User Manual Elo Paypoint SW602189 Rev A Page 22 of 24 Chapter 7 Warranty Information For warranty information go to http www elotouch com Support warranty asp...

Page 23: ...vely Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserve...