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User Manual: Elo

® 

Paypoint

SW602189 Rev A, Page 4 of 24

 

  

The power cord shows signs of physical damage. 

 

Elo is not responsible for the performance or safety of products not manufactured or approved 
by Elo. 

 

Dispose according to local laws and regulations:

 

 

When the register reaches the end of its useful life, do not crush, incinerate, immerse in water, 
or dispose the register in any manner contrary to local laws and regulations. Some internal 
parts contain substances that can explode, leak, or have an adverse environmental affect if 
disposed of incorrectly. 

 

See Chapter 5 “Safety & Maintenance” for additional information on how to appropriately 
dispose of the register at the end of its useful life. 

 

Protect your data and software:

 

 

Be aware that accessing unsecure networks can render your register vulnerable to computer 
viruses, security breaches, spyware, and other malicious activities that might damage your 
register, software, and/or data. To ensure more secure connections, the PayPoint Register is 
designed to only connect wirelessly via a WPA2 Wi-Fi network. For more information on how 
to setup WPA2 on your Wi-Fi network, refer to Chapter 3. 

 

Keep electrical appliances such as an electric fan, radio, high-powered speakers, air 
conditioner, and microwave oven away from your register because the strong magnetic fields 
generated by these appliances can damage the screen and the data on the register. 

 

PCI DSS Compliance:

 

 

An organization or merchant that process, stores, and/or transmits any cardholder data will 
need to comply with PCI DSS (Payment Card Industry Data Security Standard). Refer to 
“PayPoint PA-DSS 2.0 Implementation Guide” for detailed guidance on how to maintain PCI 
DSS compliance of your PayPoint System. 

 

The most up-to-date version of the implementation guide is available on 
www.EloPayPoint.com. 

 

Take precautions with plastic bags:

 

 

The register comes with plastic packaging material. 

 

DANGER: Plastic bags can be dangerous. Keep plastic bags away from babies and 
children to avoid danger of suffocation.

 

 

Radio Frequency (RF) Energy Exposure

 

 

When the transmitter and receiver on your device are powered on, they transmit and receive 
Radio Frequency (RF) energy. The use of wireless technology may be restricted in certain 

Summary of Contents for ESY13P1

Page 1: ...USER MANUAL Elo Touch Solutions Elo PayPoint ESY13P1 SW602189 Rev A...

Page 2: ...ur PayPoint Register 10 Chapter 3 Operation 11 Power 11 Payment Features 12 Setting up WPA2 on your Wi Fi network 12 Chapter 4 Technical Support 14 Solutions to Common Problems 14 Technical Assistance...

Page 3: ...d to high impact or crushed by a heavy object In the event that the glass chips or cracks do not touch the broken glass or attempt to remove it from the register display head Stop using the register i...

Page 4: ...onnect wirelessly via a WPA2 Wi Fi network For more information on how to setup WPA2 on your Wi Fi network refer to Chapter 3 Keep electrical appliances such as an electric fan radio high powered spea...

Page 5: ...user RF Energy exposure keep device further away from body Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with accessories sold with this pr...

Page 6: ...touchscreen Refer to the PayPoint Register Layout section of this chapter for an overview of the PayPoint register device Figure 1c Paypoint display head can be flipped and supports two configuration...

Page 7: ...Display Head 1 Magnetic Swipe Reader MSR 3 Camera 2 Touchscreen 4 Barcode scanner B Register Base 5 Customer Facing Display 12 Power button 6 USB port USB 2 0 13 Speakers built in 7 Receipt printer 1...

Page 8: ...cing display The register base is equipped with a customer facing display As store clerks ring up customer orders the customer facing display will display each order 6 USB port USB 2 0 This USB port c...

Page 9: ...gged in to the wall 13 Speaker built in The register is equipped with a built in speaker 14 Cash drawer manual release latch A latch located on the bottom of the register base can be used to manually...

Page 10: ...t the following items are present and in good condition a PayPoint Register b Power cord c Quick Installation Guide d Stickers 3 Remove the protective bag cover desiccant packs and other packaging mat...

Page 11: ...button is equipped with an LED that indicates the power status of the register as follows Register Power Status LED Status OFF disconnected from wall Off OFF connected to wall Red SLEEP Blinking white...

Page 12: ...imes both in case one track is unreadable The minimum cardholder account information needed to complete a transaction is present on both tracks Track 1 has a higher bit density 210 bits per inch vs 75...

Page 13: ...t console may differ between different routers 5 Navigate to the Security sub section 6 Switch Authentication Type to WPA2 This will bring up additional menu options 7 Select either PSK Pre Shared Key...

Page 14: ...operly connected to the wall OR Unplug the power cable re plug after five seconds and press the power button to turn on the system OR In the case that the power button LED displays solid white light w...

Page 15: ...r does not run when it s supposed to Push the receipt head release button lift receipt printer head cover and check that there is no paper jam Clear any paper jam MSR does not read card properly The M...

Page 16: ...se a damaged power cable Use only the power cable supplied by Elo Touch Solutions for the PayPoint Register Use of an unauthorized power cable may invalidate your warranty Ensure that the system is ma...

Page 17: ...ot wipe the screen with a cloth or sponge that could scratch the surface When cleaning the touchscreen use window or glass cleaner applied to a clean cloth Never apply the cleaner directly on the touc...

Page 18: ...r facing view Push the receipt printer head release button to release printer head cover and access the different printer components listed in Figure X above 1 Photo sensor It is recommendable to clea...

Page 19: ...o dry off and then shut the printer head cover Waste Electrical Electronic Equipment This product should not be disposed of with household waste It should be deposited at a facility that enables recov...

Page 20: ...to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accor...

Page 21: ...e evaluation limits in section 2 5 of RSS 102 and compliance with RSS 102 RF exposure users can obtain Canadian information on RF exposure and compliance Le dispositif rencontre l exemption des limite...

Page 22: ...User Manual Elo Paypoint SW602189 Rev A Page 22 of 24 Chapter 7 Warranty Information For warranty information go to http www elotouch com Support warranty asp...

Page 23: ...vely Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserve...

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