Troubleshooting
ELSA ECOMO 19M99
21
Troubleshooting
Problem solving
What happened
What you can do
No
picture
If the power indicator is not lit
Check that the power cord is properly connected and the
monitor is switched on.
If the 'No INPUT signal' display
comes up, the power indicator
lights up orange or alternates
between orange and green
The screen is dark when the power saving function is
active. Press any key on the front of the monitor
Check the video cable connection. The plug should be
securely and fully inserted in the graphics board socket.
Check the HD15 plug for damaged contact pins.
Check that the graphics board is firmly seated in its slot.
If the 'Out of scan range' mes-
sage is displayed on the monitor
The signal frequency must be within the permitted range
(horizontal: 30 - 96kHz, vertical: 48 - 120kHz)
If you are using an adapter, this may be contributing to the
cause of the problem.
The picture is distorted
Check in the Manual for your graphics board that the mon-
itor settings are correct.
Check that the graphics mode and frequency selected are
supported. Try lowering the video signal frequency even if
the video signal is within the permitted frequency band.
The colors lack uniformity
Degauss the monitor
This phenomenon can arise if you place equipment which
generates a magnetic field near the monitor (e.g. loud-
speakers or halogen lamps) or if you change the position
of the monitor. Wait approx. 20seconds if you need to
degauss the monitor a second time.
The monitor cannot be adjusted using the
buttons
This may occur if the keyboard lock is activated. You can
find out how to release the lock on page 13.
The picture bounces or has wavy oscilla-
tions
Ensure that there are no sources of magnetic interference
near the monitor (e.g. electric fans, halogen lamps or laser
printers).
If you are using a second monitor, increase the distance
between the two monitors.
Try plugging the monitor into a different AC outlet.
The picture is flickering
Increase the refresh rate of the graphics board. You will
find information on this in the documentation accompany-
ing your graphics board.
The picture appears to be ghosting
Avoid using of switch boxes or cable extensions. Long
cable extensions or poor contacts may be causing this
fault.
Summary of Contents for ECOMO 19M99
Page 1: ...ELSA ECOMOTM 19M99 Manual ...
Page 10: ...Introduction ELSA ECOMO 19M99 4 ...
Page 26: ...Technical data ELSA ECOMO 19M99 20 ...
Page 38: ...ELSA ECOMO 19M99 32 ...
Page 40: ...Index ELSA ECOMO 19M99 34 ...