Chapter 4
Troubleshooting
Troubleshooting
If this guide doesn’t fix your problem please contact the company where you purchased
the heater. If you are unable to contact them or you need additional help, please contact
Elston Manufacturing at 1-800-845-1385.
For your safety, the propane should always be turned off when
troubleshooting this product except when required to test the
function of the heater. Always keep the power to the heater off when
working inside the heater except when required to test the function
of the heater.
Description of Normal Operation
To aid in troubleshooting, it is often useful to have a clear description of the normal
operation of the heater to better describe what is wrong with it.
Begin with the heater off, the propane turned on, and the thermostat set to its minimum
setting. Turn on the heater at the control box. The green indicator light will come on.
Next turn up the thermostat to turn on the heater (this will be unnecessary below 20 F).
The red indicator light will come on and the blower will start. After a 15 to 30 second
delay, the gas turns on and a faint clicking noise is heard as the spark lights the heater.
The heater will run until the trailer reaches the temperature set on the thermostat. The gas
will turn off but the blower will run for an additional 2 to 3 minutes to cool down the
heater.
What is wrong with the heater?
A. Nothing happens when I turn on the heater
B. The green indicator light comes on but the blower does not run
C. Blower runs but heater fails to ignite.
D. Heater usually ignites but sometimes does not.
E. The blower does not run after the gas turns off
F. The heater ran down the battery while plugged in at night.
G. The heater is producing smoke or carbon deposits are visible near the outlet of heater.
Problem A: Nothing happens when I turn on the heater
Does the green indicator light in the control box come on momentarily when you turn on
the heater?
Yes
Check the electrical connections in the heater and control box for loose
connections and the blower in the heater for obstructions. To check for obstructions,
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