24
Troubleshooting
© 2020, Elon Group AB. All rights reserved.
TROUBLESHOOTING
You can solve many minor problems with help from the troubleshooting information. If the problem persists, do not try to
repair the product in other ways than mentioned in this manual.
WARNING!
Risk of electric shock!
•
Do not attempt to perform any repairs yourself. Tampering with the product and non-professional repair
may cause injury or damage to the product. It also makes the warranty invalid. Instead, contact a service
technician.
•
Do not replace the power cord yourself. If the power cord is damaged, it must be replaced by the
manufacturer or authorised technicians to avoid hazard.
General troubleshooting
Use this table to solve general problems with your cooker.
Problem
Solution
The main fuse in your home trips often.
Make sure the power of all switched-on appliances does
not exceed the capacity of the power mains in your home.
Contact a service technician.
Hob troubleshooting
Use this table to solve problems with your hob. See also section "Normal noise during cooking with the hob",
Problem
Cause
Solution
The display is frozen and the touch
symbols does not work.
Disconnect the product from the mains
power for a few minutes. Then
reconnect the product and turn it on.
is flashing on the display after
turning on a cooking zone.
The cookware is not suitable for
induction hobs.
The cookware is too small.
Use cookware with a ferromagnetic
bottom of the right size. See section
"Suitable cookware",
If
continues to flash after turning
the hob off and on, disconnect the
appliance from the mains, wait for 5
minutes and reconnect it.
is displayed
The hob is overheated.
Wait for the hob to cool down. Use a
lower power setting and make sure
the cookware is not empty.
is displayed
An error has occurred during
operation.
is displayed
The desired power level cannot be set
because the maximum total power for
the hob has been reached.
is flashing on the display.
An object is placed or liquid spilt over
the touch symbols on the control
panel.
Remove the object or wipe the control
panel clean.
is displayed
Unsuitable cookware without
ferromagnetic properties.
Use cookware with a ferromagnetic
bottom of the right size. See section
"Suitable cookware",