8
EmberGlo
A Division of Midco International Inc
Warranty
Warranty
Return Instructions
Warranty
Midco
®
International Inc Limited Warranty Policy
Exclusions Terms, Customer Requirements and Instructions
All claims should be fi led through Warranty Central.
Call factory for information (773 604 8700)
Only Authorized Service Providers are authorized to provide Limited Warranty service on all EmberGlo
®
, a Division of
Midco
®
International Inc., food equipment as described under and Midco
®
International Limited Warranty Policy. A list of
providers can be found on our web site: www.emberglo.com
Provisions
:
In lieu of an implied warranty, all repairs and replacement parts furnished under our Limited Warranty shall be f.o.b.
point of distribution, but the owner must pay the necessary freight, delivery and labor costs involved when required. Any
Federal, State or Local taxes are also extra. This Limited Warranty is eff ective
for a period of twelve (12) months from
the date of installation, or 18 months from date of manufacture or whichever occurs
fi
rst.
EmberGlo
®
Char Broilers
and EmberGlo
®
Electric Food Preparation Equipment manufactured by Midco International, sold under the EmberGlo
®
trademark, are guaranteed to be free from defect in material and workmanship under normal use and service for a
for a
period of twelve (12) months from the date of installation, or 18 months from date of manufacture or whichever
occurs
fi
rst.
Midco’s obligation under this Limited Warranty Policy shall be limited to repairing or replacing, at our option,
any part of said equipment which Midco examination shall disclose to its satisfaction to be thus defective.
Exclusions
:
This Limited Warranty Policy does not apply to damages resulting from accident, misuse, abuse or alteration, nor does
it apply to limed steam generators, nor does it apply to any consequential damages. Most geographical areas require
the use of distilled or demineralized water. Tap water is permissible only with ES Series Steamers. Nor does it apply to
Barbriq’s®, briquettes, or rods used in gas broilers. Midco’s obligation will be the replacement of the product or parts
removed.
Terms
:
Under the terms of this Limited Warranty Policy, models considered portable (devices with cords and plug caps such
as EmberGlo Steamers) must be taken or returned to the nearest service provider, transportation prepaid, returned
transportation collect. Non-portable units with permanent wiring will be serviced on the customer’s premises. Under these
terms, Midco agrees, within the terms of this Limited Warranty period, to make all repairs at no charge by the authorized
service provider. Labor and mileage charges submitted by any other provider not authorized will be the responsibility of
the customer.
Customer Requirements:
All charges related to repairs made after the
twelve (12) months from the date of installation, or 18 months from date
of manufacture,
during the Limited Warranty period will be the responsibility of the customer
If a part is defective due to workmanship or materials and is removed from the product within the applicable warranty
period and returned to Midco in accordance with the following procedure described, Midco will, at its option, either repair
or replace the part.
Call the factory for Instructions on returned goods.
No equipment may be returned without written authorization from MIDCO / EMBERGLO. Returned goods must be
shipped prepaid to the factory.
WARNING: Improper installation and use of this product could result in personal or property injury.
TO VALIDATE WARRANTY:
FILL OUT THE FORM ON THE NEXT PAGE.
RETURN TO EMBERGLO
Keep for your records
Gas Broiler Electric Broiler Steamer Accessory
Model Number
Serial Number
Installation Date
Purchased from - Name:
Address
City, State, Zip
EmberGlo
A Division of Midco International
-
4140 West Victoria Street - Chicago, Illinois 60646
free: 866 705 0515 - tel: 773.604.8700 - fax: 773.604.4070 - web: www.emberglo.com - e-mail: sales@emberglo.com
Printed in USA
8471 11
ISO
9001
C
O MPAN
Y
R
E
G
IS T ER
E
D
718
As an ISO 9001:2008 certi
fi
ed company, we proudly design, manufacture and assemble our products in Chicago, Illinois, USA.
Mail: EmberGlo
4140 W Victoria St
Chicago, IL 60646
Fax:
773 604 4070
Email: sales@emberglo.com
