EmberGlo ES10 Series, Installation And Service Instructions Manual

EmberGlo

A Division of Midco International Inc

8470 77

5

ES10 Steamer Trouble Shooting Chart

      DANGER: READ AND UNDERSTAND THIS BULLETIN THOROUGHLY BEFORE 
STARTING ANY TROUBLE SHOOTING. AN INADVERTENT SERVICE ERROR COULD RESULT 
IN SEVERE PERSONAL INJURY OR DEATH. ONLY A TRAINED EXPERIENCED SERVICE 
TECHNICIAN SHOULD ATTEMPT ANY REPAIR PROCEDURE.

Quali

fi

 ed service agencies are available at most locations—Refer to EmberGlo listing of 

AUTHORIZED SERVICE AGENCIES included in Standard Equipment Catalog.

IMPORTANT: Defective wiring or loose connections can simulate the defects outlined below. 
Check associated wiring before replacing a component.

1.  UNIT DOES NOT HEAT—SWITCH ON, LIGHT OUT

A). Confi rm male twist-lock plug is plugged in and properly twisted (rotate clockwise).
B). Confi rm twist-lock receptacle is energized—reset breaker or repair house wiring.

WARNING: The following checks through 3. D. should be done with power cord 
removed from receptacle.

C). Confi rm continuity in 4-conductor cord—replace if defective.
D). Confi rm continuity in double pole, single throw Power Switch, terminals 1-2 and 4-5 - 
replace Power Switch if defective.

2.  UNIT DOES NOT HEAT EVENLY OR STEAMS ONLY ON ONE END OF STEAM 

GENERATOR CASTING—SWITCH ON, LIGHT ON.

A). Confi rm continuity of each of two Thermal Cut-off s— replace if defective.
B). Confi rm continuity of each of two Thermostats—replace if defective.
C). Confi rm continuity of each of two Heating Elements— replace entire Steam Generator 
Casting if defective.

3.  UNIT HEATS UP, BUT DOES NOT STEAM—NO WATER EVIDENT

A). Confi rm Manual Water Supply Valve is open and Water Hose Assembly is properly hooked 
up. Refer to INSTALLATION-Water. A quick way to confi rm water line is operational is to 
disconnect Water Hose at quick disconnect fi tting and push a small probe into quick disconnect 
fi tting—water should fl ow freely.
B). Check and clean 

Water Nozzles, Water Inlet

 and 

Strainers

. 

Refer to 

MAINTENANCE AS REQUIRED

.

C). Confi rm continuity of Steam Push Button Switch when depressed—replace if defective.
D). Confi rm continuity of water Solenoid Valve—replace if defective.
E). Water Solenoid Valve—Power Switch on, light on, confi rm 120 volts to GND on terminals 
2 and 5 of Power Switch, both terminals of both Thermal Cut-off s, and terminal 3 of Square 
Steam Button. With square Stem Button depressed, confi rm 120 volts to GND on terminal 4 of 
Switch and blue lead terminal of Water Solenoid Valve. An audible click should be heard when 
Valve is energized—if no click, jumper white lead terminal of Valve to GND. If click is heard with 
jumper attached, white neutral wires are faulty from Valve thru both heater elements to neutral 
on 4-conductor cord. Locate fault and repair. If no click, Water Solenoid Valve is defective and 
should be replaced.

4.  UNIT FLOODS—SELECTOR SWITCH TO MANUAL; SQUARE STEAM PUSH BUTTON NOT 

DEPRESSED.

A. Water Solenoid Valve seat is dirty and valve cannot close completely or is defective clean or 
replace as required.

 WARNING: The following checks through Section 5 part B should be done with 
power cord plugged in and properly twisted. Use extreme care as bare wire terminals 
and/or bare wires are exposed.

5.  UNIT FLOODS—SELECTOR SWITCH TO CYCLE

A. Same as 4.A.
B. STEAM SHOT, OFF TIME set for too frequent shots—refer to OPERATION 3B.

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Trouble
Chart