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DD640, DD670, DD860, and DD890 Disk Drive Replacement

Related Documentation

Note:

Hard copies of this document may be out of date.  Always check for the current 

version of this document on the Support Documentation Website. 

The Documentation page at 

https://my.datadomain.com/documentation

 provides 

access to three categories of documents that are related to use of Data Domain products:

End user documents, under Product Documentation.

Documents about how to integrate Data Domain systems with third party backup 

applications, under Integration Documentation.

Matrices that show which components are compatible with each other, under 

Compatibility Matrices.

View Data Domain documents

1.

Log into the support portal at: 

https://my.datadomain.com/documentation

.

2.

To view user documents, click Product Documentation and then perform the 

following steps:

a.

Select the Data Domain model from the Platform list and click View.

b.

On the row for the correct Data Domain operating system (DD OS) version, click 

View under Documentation.

c.

Click the desired title.

3.

To view integration-related documents, perform the following steps:

a.

Click Integration Documentation.

b.

Select the vendor from the Vendor menu.

c.

Select the desired title from the list and click View.

4.

To view compatibility matrices, perform the following steps:

a.

Click Compatibility Matrices.

b.

Select the desired title from the Product menu and click View.

Tools and Supplies Needed

For a list of recommended tools and supplies for field work, see the document 

FE Toolkit 

Inventory and Common Procedures for FRU Tasks

 at 

https://my.datadomain.com

. From the 

Documentation page, select 

Parts Installation Guide

, then select the Data Domain product 

from the menu. This document is included in the list of documents for the product.

Summary of Contents for Data Domain DD670

Page 1: ...670 DD860 and DD890 Disk Drive Replacement Backup Recovery Systems Division EMC Data Domain 2421 Mission College Boulevard Santa Clara CA 95054 866 WE DDUPE 408 980 4800 775 0221 0003 Revision A Augus...

Page 2: ...IES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Use copying and distribution of...

Page 3: ...nd DD890 systems This document covers the topics shown in the following table You can also go directly to the procedures indicated in the table below Related Documentation Page 4 Tools and Supplies Ne...

Page 4: ...roduct Documentation and then perform the following steps a Select the Data Domain model from the Platform list and click View b On the row for the correct Data Domain operating system DD OS version c...

Page 5: ...nk carriers Figure 1 DD640 and DD670 Disk drive numbers Figure 2 DD860 and DD890 Disk Drive Numbers Note Some Data Domain systems have less than 12 disks All disk drive bays must contain a carrier wit...

Page 6: ...1 1 0 0 32 C 90 F 1 2 0 0 32 C 90 F 1 3 0 0 32 C 90 F 1 4 0 0 32 C 90 F 1 5 0 0 33 C 91 F 1 6 0 0 33 C 91 F 1 7 0 0 32 C 90 F 1 8 0 0 31 C 88 F 1 9 0 0 33 C 91 F 1 10 0 0 33 C 91 F 1 11 0 0 33 C 91 F...

Page 7: ...rive Remove the failed disk drive 1 If the disk drive that you want to replace is not marked as Failed in output from the disk show state command use the following command with the correct disk id to...

Page 8: ...the handle Use care to avoid excessive force that could damage the replacement disk drive Note If the disk exhibits excessive force to install remove the disk drive from the bay and repeat the install...

Page 9: ...t the disk drive replacement is done autosupport send 8 Return the failed or replaced disk drive to Data Domain Reuse the packaging from the new disk drive and use the included prepaid waybill for shi...

Page 10: ...10 DD640 DD670 DD860 and DD890 Disk Drive Replacement...

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