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DD640, DD670, DD860, and DD890 Disk Drive Replacement

7

disks in a RAID-6 configuration. After the first disk drive failure, the hot spare 

becomes active. If a DD640 or DD670 has two failed drives and no spare is 

available, the system becomes disabled. 

The system assigns a disk drive state to a replacement disk drive depending on the 

history of the disk drive. Use the 

disk show state

 command to display the state of all 

disk drives. See 

Step 6 on Page 8

 for sample command output.

A Data Domain field replaceable unit disk drive is labeled as 

Spare

.

A disk drive that was on another system as a spare is labeled as 

Spare

.

A disk drive that was on another system and that contained data is seen as 

Foreign

The 

disk unfail

 command moves the disk drive to the state of 

Spare

. Be sure that 

the data on the disk drive is not needed elsewhere before giving the 

disk unfail

 

command.

Disk Drive Replacement

Follow the procedures in this section to remove and replace a failed disk drive.

Remove the failed disk drive

1.

If the disk drive that you want to replace is not marked as 

Failed

 in output from the 

disk show state

 command, use the following command (with the correct 

disk-id

to fail the disk drive.

disk fail 

<enclosure id>

 <

disk-id>

2.

Identify the physical disk drive. The lower LED on a failed disk drive glows a steady 

amber, blue, or fuschia. Amber marks the disk as failed, but a failed disk might also 

show blue or fuschia. If you cannot identify the failed disk from its LED, use the 

following commands to identify a disk drive by name and then flash the LED on the 

disk drive:

disk show state

disk beacon 

<enclosure id> <disk-id>

Cautions:

Whenever servicing parts in a running system, move slowly while inserting and 

latching the new parts. This avoids creating strong vibrations in the chassis which 

might interfere with nearby operating disk drives. 

To ensure proper airflow and cooling, all disk drive bays must contain either a 

carrier with a disk drive installed in it or a carrier with an air baffle installed.

3.

Slide the gray disk drive carrier ejector latch to the right to release the ejector handle. 

See 

Figure 4

.

Figure 4:

Removing a disk drive

Summary of Contents for Data Domain DD670

Page 1: ...670 DD860 and DD890 Disk Drive Replacement Backup Recovery Systems Division EMC Data Domain 2421 Mission College Boulevard Santa Clara CA 95054 866 WE DDUPE 408 980 4800 775 0221 0003 Revision A Augus...

Page 2: ...IES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Use copying and distribution of...

Page 3: ...nd DD890 systems This document covers the topics shown in the following table You can also go directly to the procedures indicated in the table below Related Documentation Page 4 Tools and Supplies Ne...

Page 4: ...roduct Documentation and then perform the following steps a Select the Data Domain model from the Platform list and click View b On the row for the correct Data Domain operating system DD OS version c...

Page 5: ...nk carriers Figure 1 DD640 and DD670 Disk drive numbers Figure 2 DD860 and DD890 Disk Drive Numbers Note Some Data Domain systems have less than 12 disks All disk drive bays must contain a carrier wit...

Page 6: ...1 1 0 0 32 C 90 F 1 2 0 0 32 C 90 F 1 3 0 0 32 C 90 F 1 4 0 0 32 C 90 F 1 5 0 0 33 C 91 F 1 6 0 0 33 C 91 F 1 7 0 0 32 C 90 F 1 8 0 0 31 C 88 F 1 9 0 0 33 C 91 F 1 10 0 0 33 C 91 F 1 11 0 0 33 C 91 F...

Page 7: ...rive Remove the failed disk drive 1 If the disk drive that you want to replace is not marked as Failed in output from the disk show state command use the following command with the correct disk id to...

Page 8: ...the handle Use care to avoid excessive force that could damage the replacement disk drive Note If the disk exhibits excessive force to install remove the disk drive from the bay and repeat the install...

Page 9: ...t the disk drive replacement is done autosupport send 8 Return the failed or replaced disk drive to Data Domain Reuse the packaging from the new disk drive and use the included prepaid waybill for shi...

Page 10: ...10 DD640 DD670 DD860 and DD890 Disk Drive Replacement...

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