EMC Data Domain DD670 Hard Drive Replacement Download

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DD640, DD670, DD860, and DD890 Disk Drive Replacement

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Inform those who receive the autosupport reports that the disk drive replacement is

done.

autosupport send

Return the failed or replaced disk drive to Data Domain. Reuse the packaging from

the new disk drive and use the included prepaid waybill for shipping. Reference the

RMA number on the outside of the package. Returns with no RMA number cannot be

accepted.

Summary of Contents for Data Domain DD670

Page 1: ...670 DD860 and DD890 Disk Drive Replacement Backup Recovery Systems Division EMC Data Domain 2421 Mission College Boulevard Santa Clara CA 95054 866 WE DDUPE 408 980 4800 775 0221 0003 Revision A Augus...

Page 2: ...IES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Use copying and distribution of...

Page 3: ...nd DD890 systems This document covers the topics shown in the following table You can also go directly to the procedures indicated in the table below Related Documentation Page 4 Tools and Supplies Ne...

Page 4: ...roduct Documentation and then perform the following steps a Select the Data Domain model from the Platform list and click View b On the row for the correct Data Domain operating system DD OS version c...

Page 5: ...nk carriers Figure 1 DD640 and DD670 Disk drive numbers Figure 2 DD860 and DD890 Disk Drive Numbers Note Some Data Domain systems have less than 12 disks All disk drive bays must contain a carrier wit...

Page 6: ...1 1 0 0 32 C 90 F 1 2 0 0 32 C 90 F 1 3 0 0 32 C 90 F 1 4 0 0 32 C 90 F 1 5 0 0 33 C 91 F 1 6 0 0 33 C 91 F 1 7 0 0 32 C 90 F 1 8 0 0 31 C 88 F 1 9 0 0 33 C 91 F 1 10 0 0 33 C 91 F 1 11 0 0 33 C 91 F...

Page 7: ...rive Remove the failed disk drive 1 If the disk drive that you want to replace is not marked as Failed in output from the disk show state command use the following command with the correct disk id to...

Page 8: ...the handle Use care to avoid excessive force that could damage the replacement disk drive Note If the disk exhibits excessive force to install remove the disk drive from the bay and repeat the install...

Page 9: ...t the disk drive replacement is done autosupport send 8 Return the failed or replaced disk drive to Data Domain Reuse the packaging from the new disk drive and use the included prepaid waybill for shi...

Page 10: ...10 DD640 DD670 DD860 and DD890 Disk Drive Replacement...