Emeril Lagasse Power Grill 360 Plus
™
21
Problem
Possible Cause
Solution
The appliance does not work
The appliance is not plugged in.
Plug power cord into wall socket.
The appliance has not been turned on by setting
the preparation time and temperature.
Set the temperature and time.
The appliance is plugged into an outlet that is
shared with other devices.
Plug the appliance into a dedicated
power outlet.
Food not cooked
The appliance is overloaded.
Use smaller batches for more
even cooking.
The temperature is set too low.
Raise temperature and
continue cooking.
Food is not fried evenly
Some foods need to be turned during the
cooking process.
Check halfway through process and
turn food if needed.
Foods of different sizes are being cooked together.
Cook similar-sized foods together.
If using multiple cooking trays, the trays need to
be rotated.
Rotate trays from top to bottom and
vice versa.
Smoke coming
from appliance
Too much oil is being used.
Wipe down to remove excess oil.
Accessories have excess grease residue from
previous cooking.
Clean the components and appliance
interior after each use.
French fries are not
fried evenly
Wrong type of potato being used during the
cooking process.
Use fresh, firm potatoes.
Potatoes not blanched properly during preparation.
Use cut sticks and pat dry to remove
excess starch.
Too many fries are being cooked at once.
Spread fries out or cook a
smaller batch.
Fries are not crispy
Raw fries have too much water.
Dry potato sticks properly before
misting oil.
Cut sticks smaller. Add a bit more oil.
