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S4K2U-5C SEriES USEr mAnUAL  | 

7

Battery Safety Notes

!

 CAUTION

Risk of explosion if battery is replaced by incorrect type. Proper disposal of batteries according to the instructions 

shall be followed.
Do not dispose of batteries in a fire; they may explode. Dispose of used batteries according to local regulations.
Do not open or mutilate the batteries. Released electrolyte is toxic and harmful to skin and eyes. If electrolyte comes 

into contact with the skin, wash the affected area immediately and get medical attention.

!

 CAUTION

A battery can present a risk of electrical shock and high short-circuit current. The following precautions should be 

observed when working with batteries:

• 

Remove watches, rings, and other metal objects.

• 

Use tools with insulated handles.

• 

Wear rubber gloves, boots, and safety glasses.

• 

Do not lay tools or metal parts on top of batteries.

• 

If the battery pack is damaged in any way or shows signs of leakage, contact your SolaHD representative immediately.

• 

Disconnect charging source prior to connecting or disconnecting battery terminals

• 

Determine if the battery is inadvertently grounded. If it is inadvertently grounded, remove the source of the 

ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock 

will be reduced if grounds are removed during installation and maintenance (applicable to a UPS and a remote 

battery supply not having a grounded supply circuit).

Electromagnetic Compatibility

The S4K2U-5C complies with the limits for a CLASS A DiGiTAL DEViCE, PUrSUAnT TO Part 15 of FCC rules. Operation is 

subject to the following two conditions: (1) This device may not cause harmful interference and (2) This device must 

accept any interference received, including interference that may cause undesired operation. Operating this device in a 

residential area is likely to cause harmful interference that users must correct at their own expense.
The S4K2U-5C Series complies with the requirements of EmC Directive 2004/108/EC and the published technical standards; 

continued compliance requires installation in accordance with these instructions and use of accessories approved by SolaHD.

Information for the Protection of the Environment

UPS Servicing:

 The UPS makes use of components dangerous for the environment (e.g. batteries, electronic cards, and 

electronic components). The components removed must be taken to specialized collection and disposal centers.

Notice to European Union Customers—Disposal of Old Appliances: 

This product has been supplied from 

an environmentally aware manufacturer that complies with the Waste Electrical and Electronic Equipment 

(WEEE) Directive 2002/96/CE. The crossed-out-wheelie-bin symbol (at right) is placed on this product to 

encourage you to recycle whenever possible. Please be environmentally responsible and recycle this product 

through your recycling facility after the product’s end of life. Do not dispose of this product as unsorted 

municipal waste. Follow local municipal waste ordinances for proper disposal provisions to reduce the envi-

ronmental impact of Waste Electrical and Electronic Equipment (WEEE).

Summary of Contents for 783472006120

Page 1: ...S4K2U 5C Series Industrial On Line UPS 230 V 1000 VA 3000 VA User Manual ...

Page 2: ...l liability for damages resulting from use of this information or for any errors or omissions The SolaHD and Emerson logos are registered in the U S Patent and Trademark Office All other product or service names are the property of their registered owners 2015 Appleton Group LLC d b a Appleton Group All rights reserved Specifications are subject to change without notice ...

Page 3: ... 1 3 Appearance Components 10 1 3 1 Front Panel Controls 10 1 3 2 Rear Panel Features 10 1 4 Major Components 12 1 4 1 Surge Protection Device SPD EMI RFI Filters 12 1 4 2 Rectifier Power Factor Correction PFC Circuit 12 1 4 3 Inverter 13 1 4 4 Battery Charger 13 1 4 5 DC DC Converter 13 1 4 6 Battery 13 1 4 7 Dynamic Bypass 13 1 5 Operating Modes 13 1 5 1 Mains VAC Mode 13 1 5 2 Manual Bypass Mod...

Page 4: ...25 2 6 Connecting Communication Cables 25 2 6 1 Connecting USB Communication Cables 25 2 6 2 Installing the IntelliSlot Card Communication Cables 25 3 0 Control Indicators 26 3 1 Control Buttons 26 3 1 1 On Alarm Silence Manual Battery Test Button 26 3 1 2 Standby Manual Bypass Button 27 3 2 Indicators 27 3 2 1 Battery Level Indicators 27 3 2 2 Load Level Indicators 28 3 2 3 UPS Status Indicators ...

Page 5: ...own 33 5 3 3 On Battery 34 5 3 4 Low Battery 34 6 0 Battery Cabinet 35 7 0 Maintenance 36 7 1 Replacing the Internal Battery Pack 36 7 1 1 Battery Replacement Procedures 36 7 3 Precautions 38 7 4 Checking UPS Status 38 7 5 Checking UPS Functions 38 8 0 Troubleshooting 39 8 1 UPS Symptoms 39 8 1 1 Indicators 39 8 1 2 Audible Alarm 40 8 2 Troubleshooting 40 9 0 Specifications 42 10 0 Warranty Suppor...

Page 6: ...rnal battery and the output receptacles of the UPS may carry live voltage even if the UPS is not connected to mains input power Before moving or rewiring this UPS disconnect mains input power and the battery and make sure that the UPS is completely shut down Otherwise the output terminal may carry live voltage presenting an electric shock hazard To ensure human safety and normal UPS operation the ...

Page 7: ...tibility The S4K2U 5C complies with the limits for a CLASS A DIGITAL DEVICE PURSUANT TO Part 15 of FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Operating this device in a residential area is likely to cause harmful inte...

Page 8: ...n followed by important instructions AC input AC output Requests the user to consult the manual Indicates the unit contains a valve regulated lead acid battery Recycle DC voltage Equipment grounding conductor Bonded to ground AC voltage ON Alarm Silence Battery Test OFF Bypass WEEE i PbH2SO4 R ...

Page 9: ...owing features Intelligent battery management to extend the battery life Operation and display panel with LED for monitoring load percentage and battery capacity independently Flexible network management with MultiLink software Fan fault self inspection and automated diagnostic function Intelligent fan operation automatically changing rotation speed depending on system requirements to decrease pow...

Page 10: ...tures see Figure 1 The various rack tower models differ largely in the receptacle type Operation and Display Panel Ventilation Slots Figure 1 S4K2U 5C rack tower models front view 1 3 2 Rear Panel Features The rear panel of the S4K2U 5C has these features see Figure 2 USB port Cooling fan Input receptacle Output receptacles Input circuit breaker IntelliSlot port Communication terminal block ...

Page 11: ...eceptacle External Battery Connector Cooling Fan C13 Output Receptacles IntelliSlot Port USB Port Terminal Block Communication Input Circuit Breaker 3000 VA models C20 Input Receptacle Output Circuit Breakers Cooling Fan C13 Output Receptacles IntelliSlot Port USB Port Terminal Block Communication C19 Output Receptacle Input Circuit Breaker External Battery Connector Figure 2 S4K2U 5C 230 V rack t...

Page 12: ...nterference EMI and radio frequency interference RFI These features can minimize any surges or interference present in the mains power The filters also prevent surges or interference generated by the UPS from adversely affecting devices connected on the same branch as the UPS 1 4 2 Rectifier Power Factor Correction PFC Circuit In normal operation the S4K2U 5C s rectifier power factor correction PF...

Page 13: ...U 5C provides an alternate path for mains power to the connected loads in the unlikely event of a UPS malfunc tion Should the S4K2U 5C have an overload overtemperature or UPS failure condition the UPS automatically transfers the connected loads to bypass NOTE The bypass power path does not protect the connected loads from disturbances on the mains 1 5 Operating Modes The UPS operating modes includ...

Page 14: ... as idle computers and monitors or add optional external battery cabinets CAUTION Turning off the S4K2U 5C while in Battery Mode will result in loss of output power If the UPS is turned off manually it must be manually restarted after mains power returns If the UPS is turned off by a communication signal or because the batteries are depleted it will operate as selected in the configuration program...

Page 15: ...d sets four pieces total Terminal block communication terminals Warnings Safety Instructions booklet and WEEE recycling sheet ISO 14001 compliance NOTE The S4K2U 5C external battery cabinet shipping package includes one battery cabinet two spacers for tower configuration and one DC power cable 2 3 Preparation for Installation 2 3 1 Installation Environment Install the UPS indoors in a controlled e...

Page 16: ...r 1 Take out support bases from the accessories see Figure 4 Support Bases Spacers Connectors Figure 4 Support bases 2 If optional external battery cabinets will be connected to the UPS take out the spacers shipped with the battery cabinet 3 Connect the spacers and the support bases as shown in Figure 4 Each S4K2U 5C needs two assembled support bases one in the front and one in the rear 4 Adjust t...

Page 17: ...c Replace the front metal bezel cover on the S4K2U 5C At this point the UPS operation and display panel has been rotated 90 degrees clockwise which provides upright viewing for users 5 Place the S4K2U 5C and any battery cabinets on the support bases Each S4K2U 5C needs two support assemblies as shown in Figure 7 Operation and Display Panel Rotated for Tower Operation Support Bases Support Bases S4...

Page 18: ...r members They are interchangeable between left hand or right hand Mounting hardware includes M4 screws and M5 screws 2 Remove inner member of each bracket assembly by extending it to its outermost position depressing the retaining latch and then pulling inner member from bracket assembly see Figure 8 Inner member Bracket assembly Pull out Retaining latch Figure 8 Pulling inner member from each br...

Page 19: ...assemblies are at the same mounting height on all four rack rails as shown in Figure 10 Rear Member Front Vertical Pole Front Member M5 Screw 4 pcs Slide Figure 10 Installing front member of each bracket assembly 6 Fasten rear member and front member together using four M4 screws and four M4 nuts M4 nuts have been installed on the rear member before delivery per bracket assembly as shown in Figure...

Page 20: ...lling ears 9 Insert the UPS with inner members attached into the bracket assemblies by inserting the top and bottom edges of the inner members into the top and bottom curved tracks of the front members Slide the UPS into the rack as shown in Figure 14 NOTE The ends of the inner members are tapered to allow the rear of the UPS to be angled upward before insertion if space allows Do not use the fact...

Page 21: ...ional and local electrical codes The wall receptacle must be grounded SolaHD recom mends installing an upstream circuit breaker of the same series as the S4K2U 5C s input circuit breaker The upstream breaker should be the same or higher capacity than the UPS input circuit breaker The specification of input circuit breaker on the rear panel of UPS is shown in Table 2 Table 2 Input Circuit Breaker S...

Page 22: ... and connected loads Conduit used alone without a grounding conductor wire is not an acceptable connec tion Size ground protective earth conductors equal to circuit conductors For wiring information please refer to Table 3 Table 3 Overcurrent Protection Wiring Specifications Model VA Input Current Rating Recommended External Overcurrent Protection Recommended Wire 105 C Copper Wire Maximum Wire Ac...

Page 23: ...le board UPS Figure 15 Removing the receptacle board 2 Take out the box assembly from the accessories and split it into cover box Base 1 and Base 2 as shown in Figure 16 Set the six screws aside for reassembly of the hardwire box Cover Box Base 2 Base 1 Screw 6 pcs Figure 16 Splitting the box assembly 3 Use two rear panel mounting screws to install Base 1 to the UPS rear panel as shown in Figure 1...

Page 24: ... O Cable placement Figure 19 UPS I O terminal block 6 Use two rear panel mounting screws to install Base 2 to the UPS rear panel as shown in Figure 20 Base 2 Screw 2 pcs Figure 20 Installing Base 2 7 Insert the input and output cables hardware into the slots on Base 2 and Base 1 Hand tighten the securing nuts to Base 2 and Base 1 8 Set the box onto the Base 1 and Base 2 cable hardware assemblies U...

Page 25: ...ber of external battery cabinets connected to the S4K2U 5C See Table 14 for approximate battery run times 2 6 Connecting Communication Cables Communication cable connection includes USB and option card cables 2 6 1 Connecting USB Communication Cables 1 Take the USB communication cables out of the accessories box 2 Insert one end of the USB communication cable into the USB port on the rear panel of...

Page 26: ... On Alarm Silence Manual Battery Test Button The On Alarm Silence Manual Battery Test button controls output power to connected load s and has three functions see Table 4 Table 4 Functions of the On Alarm Silence Manual Battery Test Button Function Operation Description On Press the button once for 3 seconds To start the UPS Alarm Silence1 Press the button for at least half a second To silence the...

Page 27: ...ill be ignored 4 Perform all necessary shutdown procedures on connected loads before turning off the UPS 3 2 Indicators The operation and display panel has seven indicators see Figure 23 The indicators can be divided into two groups according to the applications level indicators and UPS status indicators 3 2 1 Battery Level Indicators The Battery Level indicator is composed of five sets of LED bar...

Page 28: ...shows the symbols and their meanings Table 6 UPS Status Indicators UPS Status Indicator Icon Color Description Fault indicator Red On if the UPS has detected a fault off if there is no fault AC Input indicator Green On when the mains input power is normal off during mains failure flashing when mains power is outside the specifications Battery indicator Amber On when the battery is supplying power ...

Page 29: ...Turn on the connected loads 4 Check the status indicators to determine whether the S4K2U 5C is operating normally 5 Check the load level indicators to verify that the connected load does not exceed the UPS s rated capacity The UPS is now providing conditioned power to the load 4 3 Manual Battery Test To initiate a manual battery test press the On Alarm Silence Manual Battery Test button for at lea...

Page 30: ...ual Bypass button once hold it for about 2 seconds If manual bypass is not available disregard the first step 2 To shut down the UPS press the Standby Manual Bypass button twice within 4 seconds hold the button for about a half a second each time Power to the connected loads is now off 4 6 Disconnecting Input Power from the S4K2U 5C 1 Once the UPS has been shut down as detailed in 4 5 Shut Down th...

Page 31: ...0 systems Follow the instructions provided with the IntelliSlot card to configure MultiLink the UPS or any additional ancillary product for the S4K2U 5C These instructions are also available at www solahd com 5 1 1 MultiLink MultiLink monitors the UPS continuously and can shut down your computer or server in the event of an extended power failure MultiLink can be configured to shut down the UPS as...

Page 32: ...e Shutdown Set the Auto Enable output Set the Auto Battery test to 7 14 21 or 28 days Select the number of external battery cabinets connected to the UPS to adjust the remaining run time calculated by software products Select one of multiple output voltages to match various voltages see Table 7 Table 7 Output Voltage Option All Models Factory Default VAC Output Voltage Option VAC 230 200 208 220 2...

Page 33: ...ending on the settings in the configuration program A current limited source for the optocoupler 12 V DC 50 mA will be available from the UPS The connection to the UPS for remote connection will be via terminal block connector Any Mode Shutdown wiring must conform to all national regional and local wiring regulations WARNING When the Auto Enable output option is selected and the UPS output is disa...

Page 34: ...wn the S4K2U 5C will still shut down and must remain shut down for 10 seconds Whether the UPS turns back on when the power is restored depends on the auto restart setting 5 3 3 On Battery On Battery signal is a Normally Open NO dry contact When the UPS is supplying output power from the battery this dry contact will be closed 5 3 4 Low Battery Low Battery signal is a Normally Open NO dry contact W...

Page 35: ...tery cabinet specifications refer to Table 12 For battery run times refer to Table 14 Battery Ports Input Breaker Figure 27 Battery cabinet WARNING Do not contact the battery ports and ground without wearing protective gloves and clothing and taking other precautions against electrical shock The battery loop and AC input are not insulated which may cause a dangerous voltage between the battery por...

Page 36: ...eplaced by an incorrect type Dispose of used batteries according to local regulations 7 1 1 Battery Replacement Procedures 1 Remove the front metal bezel cover from the UPS 2 Loosen and remove the six screws on the battery door as shown in Figure 28 3 Lay the battery door and screws aside for reassembly Front Metal Bezel Cover Battery Door Figure 28 Removing the front metal bezel cover and battery...

Page 37: ...sure they are the same type and model If they are the same proceed with Step 7 if they are different stop and contact your local SolaHD representative or SolaHD Technical Support immediately 7 Line up and slide in the new internal battery pack 8 Reconnect the polarized battery connector and receptacle 9 Gently push the battery wire and internal battery pack back into the UPS 10 Reattach the front ...

Page 38: ...s the Fault Indicator on Is the UPS sounding an alarm Check if the UPS is operating in Bypass Mode Normally the UPS operates in Normal Mode if it is operating in Bypass Mode stop and contact your local SolaHD representative or SolaHD Technical Support Check if the battery is discharging When the mains input is normal the battery should not discharge If the UPS is operating in Battery Mode stop and...

Page 39: ...very half second A On bypass due to overtemperature condition 1 second beep every 4 seconds B On bypass due to DC bus overvoltage 1 second beep every 4 seconds C On bypass due to DC DC power supply failure 1 second beep every 4 seconds D PFC failure 1 second beep every 4 seconds E On bypass due to inverter failure 1 second beep every 4 seconds A B UPS failure includes dual fan failure single fan f...

Page 40: ...l number This information is located on the top panel of the UPS Table 10 Troubleshooting Problem Cause Solution UPS fails to start when the On Alarm Silence Manual Battery Test button is pressed UPS is short circuited or overloaded Ensure the UPS is off Disconnect all loads and ensure nothing is lodged in the output recep tacles Ensure loads are not defective or shorted internally Battery indicat...

Page 41: ...agnostic A and C indica tors are illuminated UPS failed the battery test Replace the batteries Contact your local dealer SolaHD representative or SolaHD Technical Support for replacement battery packs Fault and Bypass indicators and Diagnostic C and E indicator are illuminated UPS shut down by a command from the communication port s UPS has received a signal or command from the attached computer I...

Page 42: ... Input power receptacle IEC 320 C14 IEC 320 C20 output ac parameters Output receptacles IEC 320 C13 x 6 IEC 320 C13 x 6 IEC 320 C19 x 1 Voltage 200 208 220 230 240 VAC user configurable 3 Frequency 50 Hz or 60 Hz Waveform Sine wave Overload 200 for 2 seconds 150 for 1 minute with transfer to bypass 200 for 2 seconds 150 for 50 seconds with transfer to bypass 200 for 2 seconds 150 for 55 seconds wi...

Page 43: ...4K2U1000 5C S4K2U2000 5C S4K2U3000 5C dimensions d x w x h Unit 497 x 430 x 85 mm 19 6 x 16 9 x 3 3 in 602 x 430 x 85 mm 23 7 x 16 9 x 3 3 in Shipping 717 x 570 x 262 mm 28 2 x 22 4 x 10 3 in 717 x 570 x 262 mm 28 2 x 22 4 x 10 3 in weight Unit 32 0 kg 70 5 lb 42 4 kg 93 5 lb Shipping 35 0 kg 77 2 lb 46 0 kg 101 4 lb Battery parameters Type Valve regulated non spillable lead acid Qty x V x Rating ...

Page 44: ...4 222 302 20 166 137 139 30 138 94 95 40 108 66 66 50 92 49 48 60 72 39 41 70 56 34 34 80 48 28 27 90 40 23 23 100 37 20 21 Internal Battery 2 External Battery Cabinets 10 457 426 431 20 333 201 205 30 224 149 150 40 166 124 124 50 151 97 97 60 135 75 76 70 113 61 63 80 103 50 50 90 92 41 45 100 78 38 41 Internal Battery 3 External Battery Cabinets 10 480 451 455 20 442 322 325 30 337 195 196 40 3...

Page 45: ...acity Model Rating 1000 VA 2000 VA 3000 VA Backup Time in Minutes Internal Battery 5 External Battery Cabinets 10 480 480 480 20 467 438 440 30 447 331 332 40 428 224 225 50 341 189 189 60 320 158 159 70 227 146 147 80 208 133 135 90 189 120 122 100 164 104 106 Internal Battery 6 External Battery Cabinets 10 480 480 480 20 480 450 452 30 458 420 421 40 442 319 319 50 426 217 217 60 341 186 187 70 ...

Page 46: ...P N A272 213 Rev 6 08 2015 SolaHD 1 800 377 4384 US 1 847 268 6651 International www solahd com ...

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