MyFan Warranty
for Australian Purchasers
Part No. F40BP74610000
Form No. BP7461
Printed in China 05/13
Air Comfort Products
DIVISION OF EMERSON ELECTRIC CO.
8100 W. Florissant • St. Louis, MO 63136
Model No.: ACF552
Call
Fax
1300 469 326
(07) 3801 8575
info@myfan.com.au
My Fan Pty Ltd
PO Box 6560
Visit us online at www.myfan.com.au
GCMC QLD 9726
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a refund
or replacement for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure. All products have been imported in good faith from the overseas manufacturer.
The following warranty only covers faults due to manufacturing defects in materials or workmanship.
Only orders placed through My Fan Pty Ltd ( “MyFan” ) or authorized sales partner are covered by this warranty.
By purchasing from an
Authorized Partner
or directly from MyFan, your products are now covered by our 12 month on-site
warranty. Should your fan fail within the first 12 months, MyFan (at our sole discretion and conditional on the limitations
outlined in Section 4) will
repair or replace the faulty component.
Section 1: What to do if your fan has a problem
Section 2: MyFan 12 month on-site warranty
Should your fan’s motor fail during its lifetime, due to a defect in materials or workmanship, MyFan (at our sole discretion and
conditional on the limitations outlined in Section 4) will
repair or replace the motor.
Section 3: MyFan limited lifetime motor warranty
After the 12 month on-site warranty period, all costs of removal and/or re-installation of the product are the sole responsibility
of the owner or their representative and not the supplier that sold the fan or MyFan.
You must have proof of your purchase to obtain any after sales service. Keep your tax invoice or other proof of purchase
together with the installing electrician’s details. Do not uninstall or attempt to return the product to the supplier or MyFan unless
advised to by MyFan. You must be the original purchaser of the product and it must be installed in its original point of
installation to be covered by this warranty. Warranty periods begin from the date of purchase. Because of varying climate
conditions, this warranty does not cover changes in finish, including rusting, pitting, corroding, tarnishing or peeling.
The warranty is void and does not apply to damage from improper installation, neglect, accident, misuse, exposure to
extremes of heat or humidity or as a result of any modification to the original product. Force majeure, electrical surges,
lightning, power grid fluctuations, water or by connection to alternative power supply sources (such as solar inverters) are not
eligible for claims.
If electricians are engaged by MyFan to service fans that are installed in a location requiring special access equipment (such
as scaffolding, scissor lifts, etc.) the cost of providing, installing and operating the special access equipment must be borne by
the site owner. The need for or use of such equipment must be stated when booking a service call.
MyFan reserves the right to charge for travelling costs incurred beyond 25km from Australian major capital cities. Travelling
costs or other expenses must be agreed to prior to a service call being booked.
Signals sent through the power grid by the electricity supplier for the control of devices may cause intermittent noise in your
product. These noises are not the result of a faulty product. Filters are available at the customer’s expense.
A certain amount of wobble is normal and should not be considered a problem or a defect.
Solid state or dimmer controls may damage your fan. Use of controllers not approved by MyFan will void your warranty.
Section 4: Limitations of warranty
Satisfy yourself that there is
not an installation problem.
1
Do NOT attempt to uninstall
or repair your fan.
2
Call 1300 469 326 for further
assistance.
3
