Emerson AVOCENT, User Manual

Page 1: ...Avocent Matrix High Performance KVM Switching System Installer User Guide ...

Page 2: ... document may contain confidential and or proprietary information of Avocent Corporation and its receipt or possession does not convey any right to reproduce disclose its contents or to manufacture or sell anything that it may describe Reproduction disclosure or use without specific authorization from Avocent Corporation is strictly prohibited 2015 Avocent Corporation All rights reserved NOTE This...

Page 3: ...x system 7 Multi switch cascaded Matrix system 7 High availability cascading 9 Extended Mode 9 Switch Configuration 9 Setup Port 9 Unit information 10 Network configuration 10 Appliance mode 11 Username password 11 Set session timeout 11 On Board Web Interface 13 Common features 14 Forgotten password 14 OBWI Help 14 Dashboard Tab 14 User sessions pane 15 Events pane 15 Sessions Tab 15 Users Tab 16...

Page 4: ...Modes 27 Private mode 28 Share mode 28 Cascade Tab 28 Promoting a peer 29 Peripherals Tab 30 System Settings Tab 31 Save settings to file 31 Load settings from file 31 Restore full defaults 32 Restore partial defaults 32 OBWI tab 32 OSD 32 Events tab 33 Defaults 33 Other 34 Events Tab 34 On Screen Display 35 Targets Tab 36 Connect private 37 Connect shared 37 Favorites 37 USB 37 Settings 39 Settin...

Page 5: ...Table of Contents iii Settings Receiver tab 45 Administration Mode 47 Diagnostics tab 47 Appendices 49 Appendix A Technical Specifications 49 Appendix B Cable Pinout Information 51 ...

Page 6: ...iv Avocent Matrix High Performance KVM Switching System Installer User Guide ...

Page 7: ...ects video USB peripherals and audio from a target computer to a receiver where the user can operate as if the computer is directly connected to a monitor USB peripherals and speakers The Matrix Switching System is the basis for an additional set of products intended to address the digital signage and Pro A V as IT and A V equipment converge This unified approach provides an enhanced digital Matri...

Page 8: ...ls to ensure that the system is always running the most current version available The switch transmitter and the receiver are all flash upgradable Video support The advanced Dambrackas Video Compression algorithm used by the system enables a pixel accurate video experience with lag free real time interaction with computing equipment The resulting performance and speed provide new levels of content...

Page 9: ...es connect It is available in 20 port and 32 port models The interconnection at the switch is a proprietary non routable protocol Redundant power supplies 600W on 32 port switch 350W single power supply on 20 port switch Transmitters are powered from the switch over STP CAT 5e 6 Supports cascading interconnecting switches Transmitter and receiver can connect to any port Dual Network Interface Card...

Page 10: ...user s monitor speakers and USB peripherals to connect to a target computer through the Matrix switch Avocent Matrix Receiver Number Description 1 RGB LCD for color coded status and device information 2 Audio connection 3 Microphone connection 4 USB 2 0 connections 5 External power button for turning on off and resetting the receiver 6 T Channel locking for secure rack mounting 7 USB 2 0 connectio...

Page 11: ...reams and transmits them to the receiver over a proprietary network It attaches to a computer AV player or other device to be extended Avocent Matrix Transmitter Number Description 1 RGB LCD for color coded status and device information 2 T Channel locking for secure rack mounting 3 Audio connection 4 Microphone connection 5 DVI D or VGA video connection 6 USB B connector 7 RJ 45 port for connecti...

Page 12: ...Product Overview 6 ...

Page 13: ...eivers are attached to a single Matrix switch Example of Single Switch System Number Description 1 Target device 2 Matrix transmitter 3 Matrix switch 4 Matrix receiver 5 Audio connection speakers 6 Video connection 7 Microphone connection 8 Mouse connection 9 Keyboard connection Single Switch System Components Multi switch cascaded Matrix system Up to four Matrix switches may be interconnected to ...

Page 14: ...and receivers in the system through the OBWI In a system with only one switch that switch should always be set to Master Mode When a switch is set to Slave Mode the web user interface on the switch will become very limited A slave cannot administer other devices Example of a Multi switch Cascaded System Number Description 1 Matrix transmitter 2 Matrix switch 3 Matrix receiver 4 Ethernet IP connect...

Page 15: ...e In an Extended Mode configuration the Matrix transmitter is connected to the target device and the Matrix receiver is connected directly to the monitor mouse keyboard and speakers This configuration enables a quick system installation NOTE There is a 100 meter limit between transmitters and receivers Switch Configuration After the Avocent Matrix Switching System has been installed you can begin ...

Page 16: ...nter Unit information The unit information screen provides the following device information EID MAC address Part Number Serial Number Boot Version and App Version Network configuration There are two network configuration options available for the Matrix switch IPv4 or IPv6 The following table describes the options for configuring IPv4 Option Description Dynamic Host Configuration Protocol DHCP The...

Page 17: ...he switch between cascade master and cascade slave If the switch is configured as a cascade slave this option allows the administrator to select the cascade master using the switch EID Username password The username password menu allows the user to change the username and or password The change setup port password option allows the user to enable or change a setup port password This will enable or...

Page 18: ...Installation and Configuration 12 ...

Page 19: ...BWI and the Setup port use the same administrator account The following browsers are compatible with the OBWI Microsoft Internet Explorer 9 or 10 Mozilla Firefox 17 Extended Service Release To log in to the Matrix switch OBWI 1 Launch a web browser 2 In the address field enter the IP address of the Avocent Matrix switch Use https IP Address as the format 3 Enter your username and password then cli...

Page 20: ...features On most tabs there is a list of items in the upper pane and the properties of those items are shown in the lower pane More than one item can be selected on most lists using CTRL click If more than one item is selected the properties of those items are merged in the lower pane If a property conflicts it is shown as blank Some text entry fields have restrictions on their content If the cont...

Page 21: ... session whether the session is shared or private and how long the session has been active Events pane The events pane displays a list of recent events including the date and time of the event the type of event and a brief description The events can be either informational events or errors that may require further attention Sessions Tab The Sessions tab allows you to view and connect or disconnect...

Page 22: ...e allowed shared private mode s of each receiver When you select a receiver the list of transmitters is populated according to the rights of the user and the allowed shared private mode s of each transmitter 4 Click Connect To disconnect a session 1 Select a session from the list of active sessions 2 On the sidebar under Disconnect Session click Disconnect Users Tab The Users tab is used for creat...

Page 23: ...s case sensitive b Full name The full name field is for informational purposes only and is not required c Allow Blank Password Select the drop down list to enable or disable a blank password d Change Password Enable must be selected in order to set the initial user password e Enter and confirm the password f Account Status Select the drop down list to choose to Disable or Enable the account The us...

Page 24: ... log out a user 1 From the Users tab select one or more users and click Logout on the sidebar 2 Click Logout User to confirm Users Attributes tab The user attributes tab is used for editing the user account information including username password and the account status The username is the name used for logins It must consist of a combination of up to 20 letters and numbers must be unique and is ca...

Page 25: ...ly be able to establish private KVM sessions Private or Shared The user will be able to establish either shared or private KVM sessions 5 Select one of the following for the USB Mode Disabled No USB devices will be extended to the target Keyboard and Mouse only Only the keyboard and mouse will extend to the target All devices except mass storage Only mass storage devices are not extended to the ta...

Page 26: ...at are accessed most often by the user The list can be arranged in any order and can contain up to 32 transmitters To add a transmitter to favorites 1 Select one or more users 2 On the User Details pane click Favorites 3 Select one or more transmitters from the list of Available Transmitters and click Add 4 Select the transmitter from the Favorites List and click Move Up or Move Down to move the t...

Page 27: ... OSD F1 F12 is for creating action hotkeys for the receiver OSD For example you can set the F1 key to connect to a specific target when logged into the OSD You can create shortcut key assignments so that when the OSD is displayed you can press one of the F1 through F12 keys on your keyboard to initiate a common action such as connecting to a specified target To create OSD shortcut keys 1 Select on...

Page 28: ...only to switches This will restore the factory default settings with the exception of the network settings Network settings are excluded so that you do not have to reconnect to the switch using a potentially different IP address Update firmware The update firmware option updates the firmware for the device s selected Firmware can be updated using FTP HTTP HTTPS TFTP or a local file Firmware update...

Page 29: ...o flash the LCD display Select one or more devices then click Flash in the sidebar You will be prompted to enter the length of time to flash the backlight NOTE A value of zero can be used to stop a backlight that is currently flashing Switch details When in the Devices tab if you select a switch you will be able to view and edit options for the switch including the mode attributes and the IP addre...

Page 30: ...o change the name location and description of the switch The name of each switch must be unique within a cascaded system Switch IPv4 and IPv6 tab The IPv4 and IPv6 tabs allow you to choose the configuration method used for the switch the IP address the subnet mask the gateway address and DNS Switch NTP tab On the NTP tab you can configure a primary and secondary time server that will be used to sy...

Page 31: ... Connect is enabled this identifies the target to which the receiver will be automatically connected Auto Connect Mode When Auto Connect is enabled this option determines the mode Shared or Private that will be used for the connection USB Mode Determines what USB devices will be extended from this receiver to a target LCD Backlight Determines whether the LCD backlight will be on or off Allowed Acc...

Page 32: ... Status tab The Status tab displays the receiver serial number EID status and port number Transmitter details When in the Devices tab if you select a transmitter you will see a list of tabs only applicable to transmitters Transmitter Attributes tab The attributes tab allows you to change the name location and description of the transmitter Each transmitter within a system must have a unique name T...

Page 33: ... to the receiver Microphone input Controls whether any microphone audio sent across the KVM session will be passed on to the target via the pink jack on the transmitter To edit the transmitter settings 1 Select a transmitter from the list of devices 2 Click on the Settings tab 3 Change the desired settings 4 Click Save Transmitter Status tab The Status of the transmitter including the serial numbe...

Page 34: ... performs system control functions including user session authentication administration target connections firmware upgrades and communications for externally managed systems Before you begin ensure you have already installed a cascaded Matrix switching system To configure cascade redundancy 1 Determine which slave switch will be the peer switch NOTE If your peer will need to access the same conne...

Page 35: ...responsive To continue administration of the cascade log in to the new cascade controller 4 Proceed to following section to promote the peer switch If system failure occurs and the backup controller loses contact with the cascade controller for two minutes the backup controller peer will automatically become the cascade controller The failed cascade controller is removed from the cascade and no ne...

Page 36: ...ld push the monitor s EDID to the transmitter in order to prevent the computer s operating system from driving the video output at the unsupported resolution This will avoid requiring the receiver to scale the video down to the resolution required by the monitor This may result in a crisper video image for the user and will allow a KVM session to be established more quickly since the receiver does...

Page 37: ...itor click Delete 3 Click Delete to confirm System Settings Tab The System Settings tab is where the OBWI settings and default settings are configured All of the settings for a system can be saved or reloaded from the system settings tab Save settings to file The save settings to file option allows you to store the system settings as a backup The settings can be reloaded later to restore the syste...

Page 38: ...ill require the system to be rebooted OBWI tab The OBWI tab is for configuring the OBWI inactivity timeout the OBWI banner and the Help URL If the OBWI user has not interacted with the OBWI for this period of time then that user will be automatically logged out Entering zero for the time out disables the function The OBWI banner is the text that is displayed prior to login The Help URL can be chan...

Page 39: ...ols whether warnings are recorded to the event log Log Informational Events Controls whether informational messages are recorded to the event log Events Tab Settings NOTE Logged events are stored in volatile memory on the switch If power is lost or the switch is reset then the list of events is cleared Defaults The Defaults tab is where the OSD and receiver session time outs are set as well as the...

Page 40: ...pdate Events Tab The Events tab is where the events enabled in the system settings are displayed and managed From this tab you can download and save the event log history and acknowledge events To acknowledge events 1 From the Unacknowledged Events pane select an event or CTRL click to select multiple events 2 From the sidebar under Acknowledge click Acknowledge To acknowledge all events From the ...

Page 41: ...xtended Mode The OSD will be positioned in the center of the screen and will be one of two sizes depending on current receiver resolution The sizes are 640x480 and 960x720 The resolution used will be the preferred resolution of the monitor as identified by the monitor EDID If the monitor EDID is not available then the OSD will be 640x480 60 Hz VGA If there is no video connection to a target the OS...

Page 42: ...a specific target or you can click the radio button to display All Targets or Favorites Targets Tab To connect to a target first click on the target to select it then click Connect Private or Connect Shared To disconnect from a target activate the OSD by pressing the hotkey then click Disconnect Targets tab shortcuts Double click on a target to connect Use the arrows or the page up and down keys t...

Page 43: ...le users can connect to the audio and video of a target computer over the network and arbitrate for control of that computer Favorites The edit favorites option allows the user to create a quick list of transmitters that are accessed most often The list can be ranked in any order By clicking on the radio button for Favorites the list of favorites are displayed To display all targets click the All ...

Page 44: ...lected device through to the target as if you disconnected and reconnected the device from the receiver This is only available when you are connected to the target Map Keyboard Maps the selected device to the emulated keyboard on the transmitter Map Mouse Maps the selected device to the emulated mouse on the transmitter USB Tab Options NOTE The checkmark in the column indicates which keyboard and ...

Page 45: ...n be configured OSD Settings Tab User Settings User tab The Settings User tab allows you to view and change some of the settings associated with your account The user rights section of the User tab displays the user s role Access Mode and the USB Mode These fields cannot be edited To change your password 1 Enter your old current password 2 Enter your new password 3 Click Save ...

Page 46: ...system administrator When logged in you can override the default using a standard setting or a custom keycode sequence A custom sequence requires you to know the USB keycode value s for your keyboard OSD F1 F12 The OSD F1 F12 is for creating action hotkeys for the receiver OSD For example you can set the F1 key to connect to a specific target when logged into the OSD You can create shortcut key as...

Page 47: ...llowed for use with this receiver LCD Backlight Option to turn the LCD backlight on or off Allowed Access The type of access this receiver is allowed Video Scaling Option to determine whether video from the transmitter will be scaled to the monitor connected to the receiver Audio Output Option for enabling audio at this receiver Microphone Option for microphone input for this receiver Keyboard Aut...

Page 48: ...e port on the switch where the receiver is connected Info Tab Descriptions Diagnostics Tab The Diagnostics tab is used for debugging but also contains general information about the receiver and allows you to reset a receiver or a transmitter To reset the receiver click Reset Receiver The reset option is similar to a power cycle To reset a transmitter you must have a KVM session connected from your...

Page 49: ...target device To access the OSD from the receiver press Print Screen Some of the options in the OSD are only available when in Extended Mode NOTE You will need to log out of the OSD when switching to and from Extended Mode In Extended Mode to recover a lost or forgotten admin password type HELP in the password field and follow the instructions on the screen ...

Page 50: ...Settings Transmitter tab When in Extended Mode if you select the Settings Transmitter tab you will see a list of options only applicable to the transmitter You can enable or disable the LCD backlight on the transmitter restore the defaults load a custom EDID or flash the backlight ...

Page 51: ... monitor to the extended transmitter After a custom EDID is loaded the Load Custom EDID button changes to Load Default EDID If the Flash Backlight button is selected the backlight will flash for two minutes Settings Receiver tab The Settings Receiver tab allows you to view and change some of the settings associated with your receiver ...

Page 52: ...r video from the transmitter will be scaled to the monitor connected to the receiver Audio Output Option for enabling audio at this receiver Microphone Option for microphone input for this receiver Keyboard Auto Enumerate If enabled the keyboard will be re enumerated when connected to a target Mouse Auto Enumerate If enabled the mouse will be re enumerated when connected to a target OSD Inactivity...

Page 53: ...password and click Settings 3 Click the Disabled radio button and click Save Diagnostics tab The Diagnostics tab is mainly used for debugging The initial view in the Diagnostics tab shows Video Parameters and USB Parameters These are links that can be used by Technical Support for troubleshooting video or USB issues You can also issue resets for the transmitter and receiver from the Diagnostic tab...

Page 54: ...48 Avocent Matrix High Performance KVM Switching System Firmware Upgrade on Diagnostics Tab ...

Page 55: ...ating Temperature Matrix Mode 0 45 C Extended Mode 0 40 C Avocent Matrix Transmitter MXT5110 Specifications Category Value Mechanical Dimensions DxWxH 4 9 x 8 x 1 21 Weight 1 6 lbs 0 73 kgs Ports Connectors USB 6 x Type B 2 front 4 rear Microphone 1 x 3 5 mm stereo Speaker 1 x 3 5 mm stereo Video 1 x DVI I Direct Connect 1 x 8 pin modular Power Supply AC Input Range 100 240 V AC Input Frequency 50...

Page 56: ...ts Connectors Network 2 x 10 100 1000 Ethernet Setup 1 x 8 pin modular RS 232 serial Direct Connect 1 x 8 pin modular 20 or 32 depending on model Power Supply 20 port 32 port Single Internal Dual redundant Internal AC Input Range 100 240V AC Input Frequency 50 60 Hz Altitude 50 ft to 10 000 ft Operating Temperature 0 50 C Avocent Matrix Switch MXS5120 and MXS5132 Specifications ...

Page 57: ...on Console Setup Jack Pin Number Description Pin Number Description 1 No Connection N C 5 Transmit Data TXD 2 No Connection N C 6 Signal Ground SG 3 No Connection N C 7 No Connection N C 4 Receive Data RXD 8 No Connection N C Descriptions for Pinout ...

Page 58: ...Appendices 52 ...

Page 59: ...uct check the pertinent section of this manual to see if the issue can be resolved by following outlined procedures For additional assistance visit www avocent com support Avocent Community Support Site To search product knowledge content visit community emerson com networkpower support avocent ...

Page 60: ...mart infrastructure technologies Emerson Network Power provides innovative data center infrastructure management solutions that bridge the gap between IT and facility management and deliver efficiency and uncompromised availability regardless of capacity demands Our solutions are supported globally by localEmerson Network Power service technicians Learn more about Emerson Network Power products an...