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EN
01A11
CLOSED CAPTION PROBLEM
POSSIBLE REMEDY
My TV/VCR/DVD is showing
• You are watching a live broadcast and spelling errors made by the
captions that are misspelled.
•
closed captioning production company may pass through uncorrected.
•
A prerecorded program will not show any misspelled words because
•
of the normal time available for editing the captions.
My TV/VCR/DVD will not show
• Captions that are delayed a few seconds behind the actual
the text dialogue in its entirety or
are common for live broadcast. Most captioning production
there is a delay of what is being
•
companies can display a dialogue to a maximum of 220 words
said.
•
per minute. If a dialogue exceeds that rate, selective editing is used
•
to insure that the captions remain up-to-date with the current
•
TV screen dialogue.
My captions are scrambled with
• Interference caused by building, power lines, thunderstorms, etc.
white boxes on the TV screen.
•
may cause scrambled or incomplete captions to appear.
My program guide listed a TV show
• Broadcasters may at times use a time compression process to speed
as being closed captioned but none
•
up the actual program so that additional advertising time can be
of the captions were displayed.
•
given. Since the decoder cannot read the compressed information,
•
captions will be lost.
My prerecorded video tape does not • The video tape was either an illegal copy or the tape duplicating
show any captions. The tape box
•
company accidentally left out the captioning signals during the
mentions it being closed captioned.
•
copying process.
My TV screen shows a black box
• You are in the TEXT mode. Select CAPTION mode to CAPTION
on certain channels.
•
[OFF].
PROBLEM
CORRECTIVE ACTION
Picture OK, Sound Poor
•
Try a new channel, if OK, then possible station trouble.
•
Check for local interference.
Timer recording is not possible
•
Make sure the timer recording is set correctly.
•
Make sure the power is off.
•
Make sure the TV/VCR/DVD clock is set correctly.
Cannot go into Record mode
•
Make sure the tape has an erase-prevention tab. If need, cover the
•
hole with plastic tape.
Playback picture is partially noisy
•
Adjust tracking control for a better picture using the CHANNEL
•
button
K
or
L
on the TV/VCR/DVD.
No picture but the audio is OK in
•
Head cleaning may be necessary. Refer to “AUTO HEAD
playback
•
CLEANING” on page 50.
No operation by infrared Remote
•
Make sure the AC cord is connected to an AC outlet.
Control
•
Check batteries in remote control.
Video or color fades in and out
•
You can not copy a copyrighted video tape. You are experiencing
when making a copy of a video tape
•
copy guard protection.
Different color marks on screen
•
Magnetism from nearby appliances and geomagnetism might affect
the color of the TV picture. Move the TV/VCR/DVD away from the
appliances, the TV/VCR/DVD can repair itself automatically. If you
want to repair immediately, turn off using the POWER button, then
turn it on again 30 minutes later or so.
